Post No. POSN005066 - Administrative Assistant - Appointeeships - Social Services, Adult Services

Full Time, Fixed Term Post for 12 Months

This post may also be ideal for those already working for Newport City Council seeking a secondment opportunity.

If you are looking for a unique role within Adult Services where your work truly matters, this could be the opportunity for you. You could be the difference that helps a vulnerable adult feel safe, secure and supported, while maintaining as much independence as possible.This isnt a typical Administrative role as you will have contact with our vulnerable adults and their support workers and carers we support.

An Appointee is someone who is appointed by the Department of Works and Pensions to receive and manage the welfare benefits of an adult who is unable to manage their own income.

Through effective financial administration and attention to detail, you will help people access the income and support they are entitled to, protect them from financial abuse potential exploitation, and promote their wellbeing.

Every transaction you process and every enquiry you resolve can make a meaningful difference to someone's quality of life, helping them to live with dignity, choice and control.You will be required to access on line bank accounts for our appointee clients and all the associated transactions and transfers to various accounts so accuracy is essential.

If you are organised, methodical and proactive, you may already have many of the skills we are looking for. We are seeking someone who is confident using Microsoft Office applications and who takes pride in producing accurate, high-quality work. As you will be handling sensitive information relating to vulnerable adults, it is essential that you can demonstrate professionalism, tact and discretion at all times, while ensuring compliance with data protection requirements.

This is a hybrid role within a supportive team that works both independently from home and from our current office at the Newport library. You will need to be self-motivated, able to manage your workload effectively, prioritise competing demands and consistently meet deadlines.

In return, you will have the opportunity to make a meaningful difference to the lives of vulnerable adults, helping them maintain their independence, dignity and financial security.

Potential candidates are encouraged to make contact with Richard Bowie, Team Manager. Please email richard.bowie@newport.gov.uk to discuss the role.

PREVIOUS APPLICANTS NEED NOT RE-APPLY

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values – Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd – Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd