Nhs Administrator jobs in London

Veterinary Practice Administrator – Operations

Veteris | Temple Fortune, London | Full-time, 40 hours per week

About the role

Veteris is looking for an organised, proactive and motivated Veterinary Practice Administrator to join our growing team at our Temple Fortune hospital.

This is an exciting opportunity for someone with a veterinary background who is ready for a change of pace and would like to move away from clinical practice into a hands-on operational role.

As an independent, rapidly growing emergency veterinary service, we rely on well-organised hospitals and efficient behind-the-scenes operations to deliver outstanding care to our patients. This role is central to making that happen.

We're looking for someone who will genuinely take ownership of the day-to-day organisation of the practice: keeping everything running smoothly, anticipating what needs doing, identifying areas for improvement and taking the initiative to make things better. You'll be someone who takes pride in a well-run hospital and enjoys creating structure, maintaining high standards and bringing order to a busy environment.

This is not a reception role and there are no routine reception duties. Instead, you'll focus on the practical and administrative side of running the hospital, supporting our clinical teams and wider operations.

Key responsibilities

You'll take responsibility for a varied range of operational and administrative tasks, including:

• Stock management: Overseeing hospital stock levels, monitoring usage, placing orders and ensuring clinical teams have everything they need.
• Mobile team support: Preparing, organising and replenishing equipment and kit bags for our mobile veterinary teams.
• Practice organisation: Taking responsibility for the general organisation and presentation of the hospital, ensuring supplies, equipment, paperwork and storage areas are kept in order.
• Pet cremation administration: Coordinating the management, recording and processing of pet remains and ashes, ensuring everything is handled accurately and respectfully.
• Financial administration: Processing invoices, insurance claims and other administrative paperwork efficiently and accurately.
• Fleet management: Helping oversee the organisation, maintenance and general upkeep of our veterinary vehicle fleet.
• Continuous improvement: Identifying inefficiencies, improving systems and processes, maintaining records and developing better ways of working.
• General administration: Managing files, stationery, documentation and other day-to-day operational requirements.

The role will evolve as the business grows, and we're looking for someone who is happy to take on responsibility and develop the position over time.

Who we're looking for

Veterinary experience is essential. We're particularly interested in hearing from RVNs, VCAs or experienced veterinary support staff who enjoy the operational side of practice and are considering a move away from clinical work.

You'll ideally be someone who:

• Has a genuine understanding of how a veterinary hospital operates and the needs of a busy clinical team.
• Enjoys organisation, structure and having systems in place.
• Takes pride in their work and has high standards.
• Is naturally proactive and doesn't need to be constantly directed.
• Spots problems and takes the initiative to find solutions.
• Has excellent attention to detail and is comfortable managing multiple responsibilities.
• Is confident using computers and everyday office software.
• Enjoys taking ownership of tasks and seeing them through to completion.
• Is adaptable, practical and happy to get stuck into whatever needs doing.
• Wants to contribute to the development of a growing, independent veterinary business.

We're not necessarily looking for someone with previous management or administrative experience. We can provide full training on our systems and processes. What's more important is your attitude, veterinary knowledge, organisational ability and willingness to take ownership.

A full UK driving licence is essential. You'll be responsible for helping manage our fleet of veterinary vehicles, which will involve driving between locations and occasionally working across our London sites as the business expands.

Position details

• Location: Veteris Temple Fortune, London.
• Hours: 40 hours per week, Monday to Friday.
• Working pattern: Standard office hours.
• Position: Full-time, permanent, non-clinical.
• Reception duties: None.
• Training: Full training on our internal systems and processes will be provided.
• Progression: Opportunity to develop alongside a growing independent veterinary business.

Why join Veteris?

Veteris is an independent, veterinary-owned emergency service that is continuing to grow across London. We're a close-knit team, and every member plays an important part in the success of our hospitals.

This is an opportunity to step away from clinical practice without leaving the veterinary industry behind, using your existing knowledge and experience in a different way.

You'll have the opportunity to make the role your own, introduce improvements, develop systems and have a tangible impact on how our hospitals operate.

Interested?

If you're an RVN, VCA or veterinary professional who loves organisation, enjoys making things run smoothly and is ready for a new challenge outside clinical practice, we'd love to hear from you.

Get in touch to find out more about joining the Veteris team.

Pay: £28,000.00-£35,000.00 per year

Benefits:

• Casual dress

Experience:

• Veterinary: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person