An exciting opportunity has arisen within the Urgent Community Response Directorate to recruit a Community Case Manager within the Virtual Ward Team.

We are seeking to appoint a dynamic, driven, motivated and caring individual who will bring their experience and personality to the role to ensure that as a team we align to the Trusts People, Patient, Population Strategy.

The role would suit someone with recent Emergency and Urgent Care experience within a Community setting.

Our current Virtual Ward Team consists of a range of multidisciplinary colleagues including:

• Consultants
• ACPs
• Occupational Therapists
• Physiotherapists
• Community Matrons
• Assistant Practitioners
• Rehab Support Workers
• Operational Managers

We currently have 6 Virtual Wards within the organisation including our award-winning Hospital at Home Service (EPCENTRE) lead in collaboration with our Acute Medicine colleagues. Working with the team, you will support across 4 of the Virtual Wards as detailed below:

• Respiratory
• Frailty
• EpiCentre
• Cardiology

R epo r t i n g t o a s e n i o r C o m m u n i t y M at r o n f o r t h e s e r v ic e , t h e p o st ho l de r w ill b e a n aut o n o m o u s p r a c t i t i o n e r an d cli n ic a l s pe c i a list r e s p o n si b le fo r de v e l op i n g a n d i m p l e m e n t i n g s e r v ice p r o v isi o n w i th in th e t e a m a c r o ss t h e bo ro u g h o f Sand w e ll.

T h e po s t ho l de r w ill h a v e c ont i nu i n g r e s p o n si b ili t y f o r p r oa c t i v e ly m on i to r i n g an d m a na g i n g pat i e nt s o n a c a s e l o a d w i th in a de si g nat e d path w a y , r e c o g n isi n g th e e a r ly s y m pto m s o f d is ea se e x a c e r bat i on , a c u t e ill ne ss, a n d i n j u r i e s, a s w e ll a s s o c i a l a n d fa m ili a l fa c to r s ba s e d o n t h e u n d e r s t and i n g o f l o n g -term c ond i t i o n s, t h e e ffe c t s o n t h e i nd i v i dua l, t h e i r fa m ily an d en v i r on m en t a s w e ll a s c u rr en t e v i den c e a n d p r a c t ice s t a nda r d s.

T h e s e r v ice w i l l b e d e li v e r e d t o a d e f i ne d po p u l at i o n o f pat i ent s ne e d i n g c o m p l e x c a s e m a n a g e m en t fo r l on g t e r m c o nd i t i on s a n d c o m p l e x s o ci a l r isk fa c to r s w i th in th e c o mm un i t y s ett i n g , p r e v ent i n g i na pp r op r i a t e h o s p i ta l a d m issi on .

T h e po st ho l d e r w i ll a l so b e u l t i m a t e ly r e s pon si b le f o r t h e m ana ge m e n t/ d e cisi o n m a ki n g ab o u t c a r e a n d s e r v ice p r o v isi on , fo r i nd i v i dua l pat i en t p ath w a y s a c r o ss th e p r i m a r y an d s e c o n da r y c a r e i nte r f a c e .

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Please see the attached job description and person specification for more detailed information about the role.

**You will require a UK driving license and suitable vehicle which can used for work purposes with business insurance (prior to commencement in the role).

**Please be aware that our base location may change following the opening of MMUH, but this will be discussed further at Interview.