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Job Post Details

DATA ENTRY ASSISTANT (NHS Talking Therapies) - job post

Solent Mind
3.5 out of 5
EastleighHybrid work
£23,088 - £23,550 a year - Permanent, Part-time
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Job details

Here’s how the job details align with your profile.


  • £23,088 - £23,550 a year

Job type

  • Permanent
  • Part-time

Shift and schedule

  • Monday to Friday

Pulled from the full job description

  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme

Full job description

REQ No 00368


Service: NHS Talking Therapies Hampshire

Contract: Permanent

Hours: 22.5 hours per week (Monday, Wednesday and Thursday)

Salary: £23,088 to £23,550 pro rata per annum

Location: Eastleigh/Hybrid Working (minimum of 1 day in the office)

Closing Date: Wed 24 Apr 2024

Interview Date: TBC

About the role:

This role sits within our Telephone and Referral Centre (TARC) team. A key part of the role is to process patient referrals in a timely manner. These referrals can come from a variety of routes: website self-referral, Community Mental Health Teams, GPs and Healthcare professionals etc.

Some key duties include: monitoring the referrals inbox, sending and replying to emails, sending text message appointment booking links to patients who have referred via the website, processing all incoming referrals.

About you:

You will have experience of or be able to demonstrate an understanding of working in a busy office environment and will possess good IT skills. An understanding of mental health issues is desirable, but not essential. You will have an excellent eye for detail and accuracy, along with a professional telephone manner as you may liaising with other health care professionals to check patient details. We have daily and monthly targets to achieve, so working at pace is a must.

About us:

Successful candidates will be employed by Solent Mind. We are proud to support our team in building their skills and developing their own areas of interest and expertise. We offer regular additional training and regularly offer opportunities to be involved in exciting, new projects.

Solent Mind is a mental health charity providing a range of high quality services to improve people’s mental wellbeing and to promote choice and rights to everyone who needs our support. Our services operate in various locations throughout the Hampshire area. We are part of the Mind Federation. Solent Mind has a Gold award for Workplace Wellbeing Index 2022/2023 and has signed up to Mindful Employer.

The NHS Talking Therapies Hampshire service is run in partnership by Southern Health NHS Foundation Trust and Solent Mind.

We welcome applications from all of the communities in which we work. We also positively encourage applications from people with mental health problems to apply for a role within Solent Mind. Appointments are made on merit.

We reserve the right to end any vacancies prior to the advertised closing date if a sufficient number of applications have been received. Therefore, please submit your application as early as possible.

Job Types: Part-time, Permanent

Salary: £23,088.00-£23,550.00 per year


  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme


  • Monday to Friday

Work Location: In person

Reference ID: REQ00368

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