This role is to provide the day-to-day routine and operational support duties to the Strategy Support and Infrastructure department and is designed to support system engineers and system technicians.

This role will require travel to various LHIS supported sites. This role will require a physical fitness to lif 20kg unaided and work within the Health and Safety Executives manual handling guidelines.

Contact Details:
Richard Hannam, Richard.Hannam2@nhs.net

Job Summary

Be part of the team that is responsible for the maintenance, configuration, testing and supporting of group policy objects, Windows and application and image deployment, Windows imaging systems, Intune, SCCM.
Monitoring of infrastructure systems such as SolarWinds, SCCM, SIEM, and Microsoft Defender for Endpoint and being able to take appropriate actions to resolve issues.
Provide 2nd Line Support and maintenance for Network Infrastructure including Firewalls, Routers and Switches.
Administer and evolve (where available) the NHS.net connect system.
Respond to and monitor potential issues with backup systems and security updates.
Provide onsite support to support resolution of issues escalated by the Field Support Engineers.
To have overall responsibility to ensure that a service to clients is delivered in accordance with LHIS and LPT Trust standards and values.
The post holder will provide good leadership and management of resources, to develop and sustain a positive working culture.
To be influential within the organisation and provide detailed advice to others internally and externally to the organisation, within their sphere of competence.
To work collaboratively with other LHIS staff and clients as appropriate.

We may close the advert early, if we receive enough applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health, and learning disability services for people of all ages. Delivered through over one hundred settings from inpatient wards to out in the community, our 6,500 staff serve over one million people living in Leicester, Leicestershire, and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information including AI in our recruitment process can be found in the Information for Applicants document attached.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs, the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.