Contact information

Please contact Laura Rooney Acute Maternity team Leader, laura.rooney4@nhs.net

About the role

To provide efficient, clear system of communication and administration to enable the maternity ward/departments to run effectively and smoothly.

Main duties

To provide a welcome to the women / visitors to the ward / department, you will be responsible for clerical duties in the ward/department, assisting with administrative tasks on the ward/departmental areas, e.g. utilising IT systems or ensuring paper forms are completed and sent to relevant wards/departments in a timely manner in line with the ward/departments Key Performance Indicators.

The successful applicant will promote effective communication with women and families, answering the telephone and face to face enquiries.

To assist with the confidential management of patient records and ensure that all documentation is returned to the appropriate ward/department is accurately complete and promptly dispatched. To report maintenance and domestic repairs to appropriate wards/departments on instruction from the departmental manager.

Attend regular ward/departmental meetings when on duty. Attendance at least half of the meetings each year is an expectation.

Essential person specification requirements

Qualifications

Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience

NVQ Level 2 qualification in related subject · IT skills qualifications; CLAIT or ECDL computer course Desirable

Experience

Experience of good customer or patient care

Working with IT systems

Previous experience in an administrative role

· Experience of working within a related area e.g. Health/Social Care Setting ·

A willingness to learn NHS computer software systems ·

Experience of working with confidential material

Awareness of working with Confidentiality issues ·

Awareness of own limitations.

Skills and abilities

Keyboard skills

Develop and maintain positive working relationships

Demonstrate effective and clear written, verbal and telephone, communication skills

Work with demanding workloads and prioritise tasks

Maintain a safe working environment for self and others · Willingness to take on tasks ·

Proven record of excellent organisation skills

Personal Attributes

Friendly, respectful of colleagues

Ability to satisfy Occupational Health screening ·

Adaptable and flexible according to the demands of the service. ·

Understanding of need to maintain confidentiality

Be part of MY team

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application guidance:
We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Application tips:

If you need help with your application, take a look at the tips on our careers site.

Our benefits

• Access to the NHS pension plan
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
• Exceptional employee health and wellbeing services
• Extensive benefits and support, including:
• Onsite nurseries and childcare salary sacrifice scheme
• Home electronics scheme
• Cycle to work scheme - subject to eligibility criteria
• Car lease salary sacrifice scheme - subject to eligibility criteria
• Working carers support and advice, carers network and carers passport
• Flexible working options and family and carer-friendly policies
• Established staff networks, including LGBTQ+ and Race Equality
• Career progression, training and support

Skilled worker sponsorship

You can find out more about skilled worker and health and care visas on our careers site.