For questions about this job, contact:

Name Richard Davies
Position APSC
Email richard.davies6@nhs.net
Phone number 0113 39 25274

Shortlisting Date: 07/09/2026
Interview Date: 16/09/2026

Job Summary

Secretarial duties will include the typing of correspondence, clinic letters, managing consultant diaries, MDT minute taking and dealing with telephone enquiries from patients and other hospitals.

Arranging appointments with patients and referring clinicians. Candidates will need excellent communication skills, the ability to work on their own or as part of a team, to work under minimal supervision and the ability to meet deadlines. An understanding of the need for confidentiality is essential.

Why you should join our Team

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this The Leeds Way and its focus is on our values of being patient centred, fair, collaborative, accountable and empowered. As an employer, we always look after our people too. As part of your role with us here in Leeds you'll enjoy significant investment in your professional development and personal development via training and career progression opportunities plus excellent rewards and benefits to ensure your NHS career in Leeds suits your aspirations and lifestyle perfectly.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed.

What you will bring to the role

The candidate must demonstrate excellence and ability within the following areas:

Interpersonal and communication skills (essential)

Organisational skills and time management (essential)

Patient focus applied to all areas of work (essential)

Supervisory skills to support and manage the workload of a small group of staff. Where not readily available the post holder will be expected to acquire the relevant skills associated with this duty within six months of commencing their post. (essential)

The ability to work as part of a team (essential)

Ability to deal with patients/customers either face to face, or over the phone in an appropriate and supportive manner (essential).

Ability to communicate sensitively with a wide range of people including patients, using tact and diplomacy (essential)

Knowledge and application of the Data Protection Act in relation to patient confidentiality and the appropriate care of patient information (essential).

A detailed understanding of a wide range of policies to include the Trust’s complaints procedure, National Waiting Time Standards and associated processes e.g. 5-day turnaround of clinical correspondence, 18 week wait for patients (essential).

The ability to use different Trust IT systems (PAS, PPM, results server) to make an assessment of where a patient is in their journey taking corrective measures where necessary to ensure the patients’ next steps are appropriately booked (essential).

An understanding of medical careers and rotation to support the clinical team in meeting their teaching and training requirements for junior medical staff where required (desirable).

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are.

Responsible
Open and Honest
One Team
Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People
Improvement and Innovation
Partnerships
Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.