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Nhs Receptionist jobs in Borough of Rochdale

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    • Short Night - 10pm till 6am.
    • The successful candidates will have a flexible approach to working, proven interpersonal, communication, and conflict management…
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    • Hours: Full-time, 39 hours.
    • Be the friendly face that makes every patient feel at ease.
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    • Previous experience in a receptionist, customer service or administrative role.
    • As a Receptionist, you will be the face and voice of the practice, providing…
    • Read the daily journal/nhs emails to keep up to date with any changes notified.
    • It is the responsibility of the Receptionist to collect income relating to…
    • At times patients will be upset, frustrated or angry.
    • You will need to listen, try to understand and empathise.
    • Greeting patients and visitors to the practice.
    • Job Type:* Full-time, Permanent Work Schedule:.
    • As our Medical Receptionist –Administrator , you’ll be the first point of contact for patients, visitors,…
    • The successful candidate will have a bright, positive approach with excellent communication skills; a clear telephone manner; good organisational skills along…
    • To provide a professional, efficient, and friendly administrative service to patients, clinicians, and colleagues, ensuring the smooth day-to-day running of the…
    • 20-25 hours per week (full-time hours may be considered).
    • Applicants must be available to work on Mondays and Fridays, which are core working days for this role…
    • This is a full time, permanent role working 8.30am to 5.30pm Mon to Fri and in return you will recieve a competivie hourly rate of £12.71+ depending on…
    • Dental receptionist: 1 year (required).
    • Dental receptionist & managerial: 1 year (required).
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    • We are looking for a receptionist who has a strong administrative background and good communication skills.
    • A strong applicant would be someone that can also…
    • We are seeking a Qualified Dental Nurse/Receptionist to join our dental practice.
    • The role is primarily working with a Dentist but may occasionally need you to…
    • Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of receptionist as required).

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Job Post Details

Emergency Department Receptionist - job post

Calderdale and Huddersfield NHS Foundation Trust
3.7 out of 5 stars
Huddersfield HD3 3EA
£25,272 a year - Part-time
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Job details

Pay

  • £25,272 a year

Job type

  • Part-time

Location

Huddersfield HD3 3EA

Full job description

A fantastic opportunity has arisen to join our hard working and dedicated Reception team within our Emergency Departments at Calderdale Royal Hospital and Huddersfield Royal Infirmary. We have a full vacancy available.

This is a full time post , the successful candidates must be able to work our full range of shifts, across both of our hospital sites, to cover a 24/7 ad-hoc roster. Unsocial hours worked attract an enhanced pay in addition to basic salary.

Our current shifts are:
Early: 6am to 2pm

Late: 2pm till 10pm

Long Day: 7am till 8pm

Short Night - 10pm till 6am

Long Night - 8pm till 7am

This is a challenging yet rewarding role working as the first point of contact for emergency patients coming into our departments. We are looking for enthusiastic, motivated, compassionate, and caring candidates with a positive attitude and a passion for working with and helping people.

The successful candidates will have a flexible approach to working, proven interpersonal, communication, and conflict management skills and be able to provide an excellent patient experience. Previous experience working in a patient or customer facing role is essential. Please see the job description and the person specification for further details

For informal enquiries please contact Natalie Owen, Directorate Support & Admin Manager for Emergency Medicine (natalie.owen@cht.nhs.uk).

Register patients coming into the A&E department, using the electronic computer system.

Ensure that all relevant patient information is taken and recorded accurately.

Maintain confidentiality, patient’s privacy and dignity and act in a courteous manner at all times.

Escalate any concerns over patients to the relevant clinical staff.

Book, reschedule and cancel, where necessary, clinic appointments

Deal with telephone enquiries from GP's, patients, relatives, members of the public and other organisations/services.

Deal with face to face enquiries from patients and clinical staff within the department

To work with the multi-disciplinary team within the department and provide administrative support to people at all levels and contribute in a positive, proactive and professional manner.

This is not an exhaustive list of duties. The post holder is expected to undertake these and any other relevant duties when required.

Calderdale & Huddersfield NHS Foundation Trust (CHFT) is a dynamic and successful organisation with a strong organisational and personal development focus. With over 5,500 employees and a turnover of £310 million, the Trust provides a comprehensive range of secondary care services to the people of Calderdale and Huddersfield and has an exceptional reputation for service delivery. The Foundation Trust aims to design and implement services, policies and measures that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others

Register patients coming into the A&E department, using the electronic computer system.

Ensure that all relevant patient information is taken and recorded accurately.

Maintain confidentiality, patient’s privacy and dignity and act in a courteous manner at all times.

Escalate any concerns over patients to the relevant clinical staff.

Book, reschedule and cancel, where necessary, clinic appointments

Deal with telephone enquiries from GP's, patients, relatives, members of the public and other organisations/services.

Deal with face to face enquiries from patients and clinical staff within the department

To work with the multi-disciplinary team within the department and provide administrative support to people at all levels and contribute in a positive, proactive and professional manner.

This is not an exhaustive list of duties. The post holder is expected to undertake these and any other relevant duties when required.
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