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Nhs Support Worker jobs in Greater Manchester
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- Pennine Care NHS Foundation TrustOldham OL1 2JH
- Ongoing support will also be available as needed.
- The role is intended to support our patient feedback team and enhance the service they offer.
- Calderdale and Huddersfield NHS Foundation TrustHalifax HX6 3AD
- To work under the guidance and supervision of qualified members of staff to meet the needs of the clients in their own home.
- Pennine Care NHS Foundation TrustWhitefield M45 8NF
- To support and contribute to the development and maintenance of an environment which is defined by high quality care and support.
- Pennine Care NHS Foundation TrustStockport SK2 5EQ
- The team is looking to recruit a support worker with experience working in Mental Health Services.
- Flexible working opportunities to support your work/life…
- Derbyshire Community Health Services NHS...Buxton SK17 7BR
- As a Senior Support Worker, you'll play an important role in supporting individuals to maintain their independence, build confidence and achieve positive…
View similar jobs with this employerPennine Care NHS Foundation TrustStockport SK2 5EA- Give patients time with your pet.
- Visit at a mutually agreed time.
- Inform staff of any issues that arise during their visit.
- Cheshire and Wirral Partnership NHS...Frodsham WA6 7PZ
- A degree of flexibility will be required to support as needed between the locality bases where required across the service.
- Cheshire and Wirral Partnership NHS...Frodsham WA6 7PZ
- A degree of flexibility will be required to support as needed between the locality bases where required across the service.
- Manchester University NHS Foundation TrustManchester M22 5RG
- If there are any gaps identified in your clinical skills knowledge, you’ll be supported to access relevant modules to support your progression to a Band 3 post…
- Manchester University NHS Foundation TrustManchester M13 0RR
- The complex care team is currently looking to recruit nursing assistants to provide support and care to a range of young people across the city.
Job Post Details
Volunteer Patient & Carer Feedback Support
Oldham OL1 2JH
Part-time
Volunteer Patient & Carer Feedback Support
Job details
Pay information not provided
Part-time
Oldham OL1 2JH
Full job description
We are passionate about gathering feedback from people who use our services. This role will help us to do this and continue to improve and develop the services we offer.
If you want to gain experience, improve your job prospects, or just want to give some of your time to help others, this volunteering role could be for you!
Informal Interviews
The informal interviews for this role will take place on Tuesday 24th November 2026 at our Trust Headquarters in Ashton-Under-Lyne . We are not able to hold meetings over Teams or Zoom.
The role is intended to support our patient feedback team and enhance the service they offer.
What the role involves:
Contact people who use services, their families and carers by telephone to capture their feedback on using a specific service.
Listen to people as they talk about their experience, ask appropriate questions and record the person’s own words.
Record people’s experiences on agreed templates, depending on the feedback we are asking them for, e.g. friends and family test (FFT), assessment feedback or general feedback.
Send the feedback to the feedback team for collation.
DBS Level for this role is : Standard
The knowledge, skills and attributes required for the role:
To be friendly and enthusiastic.
A good telephone manner.
A good understanding of confidentiality
To enjoy listening to people and have good listening skills.
To be able to listen to other people’s experience without judgement.
To be able to empathise with another person’s needs and situation.
To be able to relate to people from a wide range of backgrounds.
To be able to use a computer
NB: Initial training will be given by the Patient Feedback Manager on the process to be used and undertaking feedback calls. Ongoing support will also be available as needed.
What we hope you gain from the role
Our thanks and appreciation
New skills and knowledge
Satisfaction from helping others
Pennine Care NHS Foundation Trust
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we are a great place to work.
We want our volunteers to reflect the diversity of the people we support, and we encourage and welcome applications from people across all our communities.
Volunteer Recruitment
Applying to become a volunteer may seem a little daunting for some people however, the volunteer service is here to guide and support you through the process.
Please be aware that due to the robust process, recruitment can sometimes take a few weeks.
Throughout the process you will have informal meetings with us and the service where you will be volunteering. In addition to this we will require you to:
Complete an identity (ID)
Complete a Disclosure and Barring Service* (DBS) Check,
Complete an Occupational health assessment
Give details for two references
Complete relevant training.
We encourage applicants to join the DBS Update Service which is also free for volunteers. You can find information on the DBS Update Service here: www.gov.uk/dbs-update-service
Travel and attendance requirements
To support a positive and sustainable volunteering experience including reducing unnecessary travel wherever possible, applicants are asked to consider their ability to travel to and attend their placement on a regular basis. Where travel distances are significant in relation to the time commitment required, this may affect the suitability of the placement and the progression of an application. In such cases, applicants may be encouraged to explore opportunities closer to home. Where travel requirements are likely to make the placement unsustainable or place the volunteer at a financial disadvantage, applications may not be progressed
We look forward to you joining us and making a difference.
If you want to gain experience, improve your job prospects, or just want to give some of your time to help others, this volunteering role could be for you!
Informal Interviews
The informal interviews for this role will take place on Tuesday 24th November 2026 at our Trust Headquarters in Ashton-Under-Lyne . We are not able to hold meetings over Teams or Zoom.
The role is intended to support our patient feedback team and enhance the service they offer.
What the role involves:
Contact people who use services, their families and carers by telephone to capture their feedback on using a specific service.
Listen to people as they talk about their experience, ask appropriate questions and record the person’s own words.
Record people’s experiences on agreed templates, depending on the feedback we are asking them for, e.g. friends and family test (FFT), assessment feedback or general feedback.
Send the feedback to the feedback team for collation.
DBS Level for this role is : Standard
The knowledge, skills and attributes required for the role:
To be friendly and enthusiastic.
A good telephone manner.
A good understanding of confidentiality
To enjoy listening to people and have good listening skills.
To be able to listen to other people’s experience without judgement.
To be able to empathise with another person’s needs and situation.
To be able to relate to people from a wide range of backgrounds.
To be able to use a computer
NB: Initial training will be given by the Patient Feedback Manager on the process to be used and undertaking feedback calls. Ongoing support will also be available as needed.
What we hope you gain from the role
Our thanks and appreciation
New skills and knowledge
Satisfaction from helping others
Pennine Care NHS Foundation Trust
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we are a great place to work.
We want our volunteers to reflect the diversity of the people we support, and we encourage and welcome applications from people across all our communities.
Volunteer Recruitment
Applying to become a volunteer may seem a little daunting for some people however, the volunteer service is here to guide and support you through the process.
Please be aware that due to the robust process, recruitment can sometimes take a few weeks.
Throughout the process you will have informal meetings with us and the service where you will be volunteering. In addition to this we will require you to:
Complete an identity (ID)
Complete a Disclosure and Barring Service* (DBS) Check,
Complete an Occupational health assessment
Give details for two references
Complete relevant training.
- Disclosure and Barring Service (DBS) Check
We encourage applicants to join the DBS Update Service which is also free for volunteers. You can find information on the DBS Update Service here: www.gov.uk/dbs-update-service
Travel and attendance requirements
To support a positive and sustainable volunteering experience including reducing unnecessary travel wherever possible, applicants are asked to consider their ability to travel to and attend their placement on a regular basis. Where travel distances are significant in relation to the time commitment required, this may affect the suitability of the placement and the progression of an application. In such cases, applicants may be encouraged to explore opportunities closer to home. Where travel requirements are likely to make the placement unsustainable or place the volunteer at a financial disadvantage, applications may not be progressed
We look forward to you joining us and making a difference.
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