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Job Post Details

Remote GP Receptionist - job post

General Practice Solutions
Remote
From £12.71 an hour - Permanent, Part-time, Full-time, Self-employed, Zero hours contract, Freelance

Job details

Pay

  • From £12.71 an hour

Job type

  • Self-employed
  • Freelance
  • Zero hours contract

Full job description

Job Overview

We are seeking a dedicated and organised Remote GP Receptionist to join our healthcare team. This role involves providing exceptional administrative support to general practitioners and ensuring smooth communication between patients and medical staff. The successful candidate will be responsible for managing appointment scheduling, patient enquiries, and maintaining accurate records, all from a remote working environment. Prior office or administrative experience is highly desirable, and the position offers an excellent opportunity to contribute to patient care in a flexible setting.

Responsibilities

  • Answering patient calls promptly and professionally, providing necessary information or directing enquiries appropriately
  • Managing appointment scheduling and rescheduling in accordance with practice protocols
  • Maintaining accurate and up-to-date patient records within the electronic health record system
  • Handling administrative tasks such as data entry, filing, and processing correspondence
  • Assisting with patient registration processes and verifying personal details
  • Coordinating communication between patients and healthcare providers to ensure timely follow-up
  • Supporting the team with general administrative duties to facilitate efficient practice operations

Requirements

  • Proven office or administrative experience, ideally within a healthcare setting
  • Excellent organisational skills with attention to detail
  • Strong communication skills, both written and verbal, with a professional telephone manner
  • Ability to work independently in a remote environment while maintaining high levels of accuracy and confidentiality
  • Proficiency in using computer software such as Microsoft Office or similar programmes
  • Reliable internet connection and suitable workspace for remote work
  • Flexibility to adapt to changing priorities within a busy healthcare environment

This role is ideal for organised individuals who are committed to delivering outstanding administrative support in a healthcare context. The position offers flexibility for those seeking remote work while contributing meaningfully to patient care.

Pay: From £12.71 per hour

Experience:

  • SystmOne, EMIS Web, or Docman: 2 years (required)
  • General Practice: 2 years (required)

Licence/Certification:

  • NHS email (required)
  • NHS smartcard (required)

Work Location: Remote

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