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    • Strong understanding of medical terminology and NHS processes.
    • Supporting clinicians with medical reports and urgent administrative tasks.
    • View all One Health Lewisham jobs - London jobs
    • Salary Search: Medical Secretary salaries in London
    • See popular questions & answers about One Health Lewisham
    • As a Patient Services Coordinator at LivingCare, you will play a key role as the first point of contact for patients, providing support and guidance through a…
    • You will be responsible for maintaining the highest standards of customer service whilst undertaking both reception and administration work.
    • You will provide a comprehensive, efficient and responsive secretarial service to the medical staff and their teams.
    • Post holders will be appointed at band 3 or band 4 depending upon previous experience as laid out in the Trust's development framework for medical secretaries.
    • This is a vital role that supports the smooth running of the surgery and ensures our patients receive an excellent level of care from the moment they contact us…
    • (4 or 5 days per week) .
    • 8.00 till 6.30 flexible on start time.
    • Starting 10 August till 28 August.
    • Strong administrative skills with a keen attention to…
    • This role will provide a professional and welcoming reception service by managing enquiries, supporting visitors and handling telephone calls efficiently.
    • Monday to Friday 8.00am - 12.00pm (20 hours per week)*.
    • Applicants should have excellent communication skills and customer service experience and be able to…
    • Hours:* 25–30 hours per week (part-time).
    • Salary:* Competitive, depending on experience (from National Living Wage).
    • Experience working with the public.
    • Prior administrative experience within a healthcare or medical setting is highly desirable.
    • Proficiency in using office software such as MS Office Suite;…
    • There will be a regular shift pattern, however overtime cover for holiday or sickness may be required.
    • The post holder will have wide ranging responsibilities,…
    • Permanent – 34 hours 45 minutes per week*.
    • Monday: 1:15 pm – 6:30 pm (5 hours 15 minutes).
    • Thursday: 8:00 am – 1:15 pm (5 hours 15 minutes).
    • Able to multitask and work efficiently under pressure.
    • Flexible and willing to learn.
    • The ideal candidate will have excellent customer service skills,…
    • Knowledge of medical terminology is a plus.
    • The Receptionist is responsible in the first instance to the Practice Manager and thereafter to the Partners.

Job Post Details

Medical Secretary - job post

One Health Lewisham
2.3 out of 5 stars
London SE23 1HU
£33,223.50 a year - Full-time

Job details

Pay

  • £33,223.50 a year

Job type

  • Full-time

Location

London SE23 1HU

Full job description

Job Advert

Medical Secretary

Lewisham, South East London
Full-Time – 37.5 hours per week
Based at Jenner Practice / Laurence House

Join One Health Lewisham

At One Health Lewisham, we are passionate about delivering innovative, integrated healthcare services that make a real difference to local communities. Working across South East London and North East London ICSs, we support practices, PCNs, care homes, and patients through a wide range of specialist and community-based services.

As a growing and forward-thinking organisation, we are looking for an experienced and motivated Medical Secretary to join our team and support the delivery of high-quality patient care.

About the Role

This is an exciting opportunity for an organised and proactive Medical Secretary with extensive experience in primary care to play a key role within a multidisciplinary healthcare team.

You will provide comprehensive secretarial and administrative support to clinicians and operational teams, ensuring referrals, correspondence, patient records, and workflows are managed efficiently and accurately. The role requires excellent communication skills, strong attention to detail, and confidence working with medical terminology and NHS systems.

Key Responsibilities

You will be responsible for:

  • Managing referrals through NHS electronic systems including eRS
  • Typing and formatting clinical letters, reports, and referrals
  • Handling incoming and outgoing correspondence
  • Maintaining accurate patient records using EMIS and other clinical systems
  • Supporting workflow management and monitoring clinical/admin inboxes
  • Processing patient registrations and deductions
  • Liaising with hospitals, consultants, and community services
  • Handling prescription and medication administration queries
  • Supporting clinicians with medical reports and urgent administrative tasks
  • Ensuring all work complies with GDPR, confidentiality, and NHS policies
  • Assisting with audits, searches, data collection, and quality improvement projects


What We’re Looking For

Essential:

  • Previous experience working as a Medical Secretary or Administrator within General Practice
  • Experience using EMIS clinical systems
  • Strong understanding of medical terminology and NHS processes
  • Excellent Microsoft Office and IT skills
  • GCSEs (or equivalent) in Maths and English
  • Excellent verbal and written communication skills
  • Strong organisational skills and ability to prioritise workload


Desirable:

  • Medical Secretarial qualification
  • Audio typing experience
  • Extensive knowledge of primary care procedures and referral pathways


Why Join Us?

At One Health Lewisham, we value innovation, collaboration, and continuous development. We offer the opportunity to work within a supportive and ambitious organisation that is shaping community healthcare services across London.

Our services include:

  • NHS Health Checks
  • Enhanced Care Home Services
  • Home Visiting Services
  • Population Health Programmes
  • Long Covid Services
  • Digital Transformation Initiatives
  • Weight Management Programmes


Apply Now

If you are an experienced Medical Secretary looking to join a dynamic and supportive healthcare organisation, we would love to hear from you.

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