Night Club jobs in Brighton

Job Description Head Door Supervisor Brighton

Role Overview

NDST is recruiting an experienced Head Door Supervisor to lead a team of up to 15 SIA staff at a 1,300-capacity live music and club venue in Brighton. This is a hands-on shift leadership role with support and oversight from NDST management.

Employer - New Dawn Security and Training Ltd (NDST)

Location - Brighton city centre

Pay - £16.00 per hour plus holiday pay

Contract -PAYE employment

Pay date -Paid monthly on the 7th of each month

Hours -Night-time shifts across five trading nights; weekly hours and rota to be agreed in writing before appointment

Additional hours - Optional paid operations support, separately agreed and authorised

Reports to - On site Security Manager; local support from NDST Brighton Area Manager

About the role

The Head Door Supervisor is the security team’s main point of contact for the venue duty manager during each shift and sets the standard for safe, professional service. The venue hosts live music and club nights for up to 1,300 customers and is growing its events programme.

We are building a consistent, professional core team who are known to staff, regulars and local police. You will lead from the front: welcoming, firm and fair, with zero tolerance for poor conduct.

Authority and reporting

The Security Manager is the primary NDST reporting line, with the Brighton Area Manager providing local operational support. During a shift, the HDS leads the security deployment and coordinates with the venue duty manager. NDST management retains wider contract ownership, staffing approval, formal investigations and client performance management.

Challenge unsafe practices and take immediate protective action within training and agreed procedures. Escalate staffing shortfalls, capacity concerns, disagreements over entry or ejection decisions, and requests that conflict with lawful duties or NDST instructions. Commercial pressure must not override safety; unresolved concerns go to NDST management or the 24/7 control room.

Key responsibilities

• Lead each shift: complete and record the pre-opening briefing, allocate positions and radio channels, check emergency arrangements and confirm staff attendance and readiness.
• Liaise with the venue duty manager throughout the night and implement NDST assignment instructions, risk assessments and agreed venue procedures.
• Manage entry control, ID checks, searches and the door policy in line with premises licence conditions and agreed procedures, applying decisions fairly and consistently.
• Run fair and transparent queue, guest list and VIP access, with zero tolerance on cash, gifts or favours for entry
• Supervise the VIP rope and barrier procedure safely
• Manage queues, the venue frontage and dispersal; address antisocial behaviour within the team’s lawful remit and liaise with police or relevant authorities where required.
• Lead safeguarding responses, including WAVE and Ask for Angela, vulnerability identification, suspected drink spiking, violence against women and girls, and missing persons. Arrange appropriate welfare handovers and record actions taken.
• De-escalate incidents wherever safe and practicable. Any force used must be lawful, necessary, reasonable and proportionate to the circumstances; monitor welfare, obtain medical assistance where needed and report all physical interventions.
• Check that body-worn cameras are deployed and used in accordance with NDST procedures. Escalate serious incidents immediately to emergency services where needed and NDST management or the 24/7 control room; preserve evidence and complete reports within NDST reporting timescales. Routine reports must be completed by the end of the shift.
• Maintain accurate refusals, incident, door book and licensing records. Handle banned-person information and other personal data only through authorised systems and procedures.
• Liaise professionally with Sussex Police, licensing officers and local NTE partners
• Manage safe close-down and dispersal, maintaining agreed positions and staffing until the shift is complete.
• Manage punctuality, uniform, professional conduct, briefing attendance and positioning. Coach the team, document performance concerns and recommend training or removal from deployment to NDST management. Formal disciplinary decisions remain with authorised NDST management.
• Recognise suspicious activity and items, implement agreed protective security procedures, and support emergency evacuation or other emergency actions within the venue plan. Escalate concerns promptly and brief staff on their roles.
• Check that assignment instructions, risk assessments, site folders and door books are current and accessible; report missing or outdated documents and confirm required induction and training evidence.

Performance expectations

• Complete and record 100% of required shift briefings, deployment records and site checks; report any exception promptly.
• Ensure accurate book-on and book-off records for every team member in C247, and report attendance or system issues promptly.
• Escalate serious incidents immediately, preserve evidence and meet NDST incident-reporting deadlines; complete routine records before leaving the shift.
• Record and escalate customer feedback and complaints, cooperate with reviews, and complete agreed actions within their deadlines.
• Attend periodic performance reviews with NDST management covering attendance, conduct, documentation, training and service delivery.

Additional hours in operations support

Optional paid operations support hours may be available outside venue shifts, subject to separate agreement, NDST authorisation, appropriate training and approved system access. Duties may include:

• Supporting rota preparation and staffing confirmations; final staffing approval remains with NDST management.
• Supporting reviews of incident reports and refusals logs, and processing footage requests only through authorised NDST evidence and data-handling procedures.
• Supporting SIA licence and compliance checks; vetting clearance and deployment approval remain with authorised NDST personnel.
• Supporting site inductions and toolbox talks for new and reserve staff
• Helping plan staffing and procedures for ticketed and special events
• Attending service review meetings with venue management when authorised by NDST.

Requirements

Essential

• Valid SIA Door Supervisor licence
• At least two years’ supervisory experience in high-footfall licensed premises, live music venues or comparable security operations.
• Availability for night-time work across the venue’s five trading nights, including weekends and bank holidays, in accordance with the agreed rota and employment contract.
• Able to complete NDST security screening in accordance with BS 7858 and provide proof of the right to work in the UK before deployment.
• Confident leading a team of up to 15 SIA staff, and calm under pressure
• Excellent communication with customers, venue management and the police
• Clear written communication for accurate incident reports and logs, and confidence using digital reporting and time-and-attendance systems.
• ACT Awareness completed before deployment; NDST can arrange training where required.
• Ability to follow operational risk assessments, assignment instructions and emergency procedures, and to recognise when escalation is required.

Desirable

• Current first-aid qualification appropriate to the role. NDST will assess first-aid competence and any training needs against the venue’s provision before deployment.
• WAVE or other vulnerability and safeguarding training
• Experience at live music venues or large events
• Knowledge of Brighton's night-time economy and licensing environment

What we offer

• £16.00 per hour plus holiday pay, paid monthly on the 7th. Holiday entitlement and payment arrangements will be set out in the employment contract.
• PAYE employment with workplace pension contributions
• A core role at one venue with a consistent team; contracted hours and the working pattern will be agreed in writing before appointment.
• Optional additional paid operations support hours, subject to separate agreement and authorisation.
• Uniform, radio, earpiece and body-worn camera provided
• Ongoing training through NDST's in-house Highfield Training Centre
• Support from a dedicated Security Manager and Brighton Area Management team
• Progression opportunities within an SIA ACS-approved contractor and ISO 9001-certified company.

How to apply

Send your CV and a copy of your SIA licence to recruitment@ndst.ltd with the subject line "Head Door Supervisor, Brighton". Shortlisted candidates will be invited to interview and a paid trial shift, subject to required screening and deployment checks.

Job Type: Part-time

Pay: £16.00 per hour

Ability to commute/relocate:

• Brighton and Hove, East Sussex: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Head Door Supervisor : 2 years (required)

Licence/Certification:

• SIA Door Supervisor (required)

Work Location: In person