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Night Shift jobs in Andover

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    • Liaising with hospitals, care homes and external professionals when required.
    • Taking inbound calls from customers and families requiring our service.
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    • To ensure he remains comfortable and well supported throughout the night, we are looking for a dedicated Waking Night Support Worker who can monitor his…
    • Full driving licence check will be carried out.
    • Have a valid UK driving licence with less than 6 points for at least 1 year.
    • 4 Nights Fixed - Thurs/Fri/Sun/Mon.
    • Full UK manual driving licence.
    • No Traffic: Quiet, stress-free driving during the calmest hours of the night.
    • Complete up to 350 doors per night.
    • The health and safety of Hotel Guests during the night;
    • Occasional bar service and room service;
    • Rate of pay: Up to £12.71 hour..
    • Proficient in operating 7.5 t vehicles, with a valid driving licence appropriate for 7.5 tonne vehicles.
    • Proven experience as a delivery driver with a strong…
    • To check at regular intervals throughout the night that all young people are present, taking care to maintain the young person’s privacy.
    • * A full UK C+E category driving licence held for at least 2 years.
    • We are looking for an experienced Class1 night driver who is used to working alone, and is…
    • £44,331.54 per annum plus (plus 19% night shift allowance paid between 10pm - 6am).
    • 4 on 4 off, 12 hour night shifts from 6pm - 6am.
    • Maintain the cold chain by ensuring all doors are closed and that the product only leaves the chill when loading is permitted.
    • Delivery issues/GPS Co-ordinates.
    • Previous experience within food production, butchery, manufacturing or warehouse environments would be advantageous but is not essential, as full training…
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    • This may include support with personal care, communication, social interaction, and developing everyday living skills.*.
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    • Full UK driving licence and access to own vehicle – desirable due to travel between sites.
    • We are seeking reliable and professional Security Officers to join…
    • Operating and driving rail vehicles within depot operating limits and in accordance with approved procedures.
    • Hours: 39 hours per week - 4 on 4 off pattern.
    • We’re looking for flexible team members who can work a mixture of both day and night shifts to meet the needs of our Children's homes in Salisbury.

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Job Post Details

Customer Care Advisor Nights
Pure Cremation
·
3.0
Andover SP11 0TA
£37,833.12 a year
Full-time
Apply on company site

Job details

£37,833.12 a year
Employee assistance programme, Company pension, Private medical insurance, Cycle to work scheme, Discounted gym membership
Full-time
12 hour shift, Night shift
Andover SP11 0TA

Full job description

Customer Care Advisor (Nights) – At Need

Salary: £ 37,833.12

Location: Andover
Shift Pattern: 4 on, 4 off 44 hours per week

At Pure, we're on a mission to transform the end-of-life sector through choice, exceptional service, innovation, and care.

As part of The Pure Group, we're proud to be the UK's leading direct cremation provider and one of the fastest-growing businesses in our sector. Backed by strong investment, financially secure, and continuing to grow, we help thousands of families every year through some of life's most difficult moments.

We are FCA regulated, customer-focused, and proud to have more 5-star Trustpilot reviews than any of our competitors.

The Opportunity

We're looking for a compassionate, resilient and highly organised Customer Care Advisor (Nights) to join our At Need team in Andover.

You'll be one of the first people families speak to following a bereavement, providing reassurance, guidance and practical support at a time when it matters most. You'll also help coordinate overnight operations across England and Wales.

What You'll Be Doing

  • Taking inbound calls from customers and families requiring our service
  • Providing clear, empathetic guidance and support following a bereavement
  • Recording information accurately and compliantly within our CRM system
  • Coordinating collections and transportation activities across England and Wales
  • Producing schedules, routes and operational documentation for field teams
  • Acting as a key point of contact for operational colleagues overnight
  • Liaising with hospitals, care homes and external professionals when required
  • Supporting operational continuity and preparing work for daytime teams

What We're Looking For

  • Excellent communication and listening skills
  • A calm, empathetic and professional telephone manner
  • Strong attention to detail and accuracy
  • Confidence working within detailed procedures and compliance requirements
  • Strong IT and organisational skills
  • Resilience when dealing with sensitive situations
  • A positive, team-focused attitude

Why Join Pure?

  • Be part of a growing, market-leading organization
  • Work for a business that genuinely makes a difference
  • Join a supportive and values-driven team
  • Receive comprehensive training and development
  • Build a rewarding career within a successful and expanding business

Our Benefits

  • 30 days' holiday plus bank holidays
  • Bupa Health Cash Plan
  • Life Assurance
  • Company Pension or SMART Pension option
  • Family-friendly occupational benefits
  • Employee Assistance Programme – 24/7 support
  • Comprehensive Induction and Learning & Development Academy
  • Discounted Gym Membership and Cycle to Work Scheme
  • Friendly, supportive modern working environment

Please note that, depending on the requirements of the role, we may need to carry out appropriate pre-employment vetting through the Disclosure and Barring Service (DBS) or Disclosure Scotland, and/or Financial Conduct Authority (FCA) checks where relevant.

All gaps in your employment history must be disclosed as part of the recruitment process.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications.

Equal Opportunities

The Pure Group strives to be an equal opportunity employer. We welcome applications from all backgrounds - regardless of age, gender, ethnicity, sexual orientation, disability, religion or belief.

We celebrate difference because we believe it enriches our work and strengthens the way we support one another. If you need any additional support or adjustments during the recruitment process, please contact us on 07469 400065 or email us at hr.recruitment@purecremation.co.uk.

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