Night Shift jobs in High Blantyre

ISOC Operator – Glasgow HQ

SecuriGroup

Due to continued growth and expansion within our team, SecuriGroup is seeking an ISOC Operator to join our Intelligence and Security Operations Centre based at our Glasgow HQ. We are looking for individuals who demonstrate our core values of Loyalty, Integrity, and Professionalism, while delivering an exceptional standard of service.

This is an excellent opportunity for a motivated and organised professional to join a growing organisation and further develop their career.
Our Intelligence and Security Operations Centre acts as the central hub of our operations, offering a dynamic environment where you can showcase strong administrative, analytical, and communication skills.

SecuriGroup is proud to be an inclusive and equal opportunities employer. We are committed to continual improvement, and we believe our workforce should reflect the communities we serve.

Rota: 4 on / 4 off (rotating day and night shifts)

What You Will Be Doing

• Managing the rostering system, ensuring staff adherence to shifts and conducting welfare checks when required.
• Responding promptly to ad hoc requests and liaising with managers and service partners.
• Researching, recording, and assessing information from opensource intelligence platforms.
• Handling staff and management queries promptly and professionally.
• Providing guidance to the ISOC team on escalated incidents.
• Completing documentation accurately and escalating issues where appropriate.
• Coordinating alarm callouts by organising personnel and arranging site attendance.
• Taking ownership of highpressure situations, including communicating with emergency services when necessary.
• Demonstrating proactive problemsolving with a reliable and professional approach.
• Producing accurate reports and statistical data for internal and external audiences.

What We Need From You

• Exceptional active listening skills.
• Strong ability to build rapport and communicate effectively.
• Clear and concise written and verbal communication skills.
• Confident problemsolving abilities.
• Excellent literacy and numeracy skills.
• High accuracy in data entry.
• Strong analytical and criticalthinking abilities.
• Ability to multitask, prioritise, and manage time effectively.
• Resilience and capability to thrive in a fastpaced, highvolume ISOC environment.
• Competency in IT systems, including custom rostering tools, Outlook, and the Microsoft Office suite.
• Ideally, possession of a valid SIA licence (training can be provided for the right candidate).

Skills Assessment

Shortlisted candidates will be required to complete a skills assessment, which may include:

• A data entry and accuracy test.
• A prioritisation exercise.
• A written communication task, such as drafting an email or report.

What We Will Do For You

Continuous Learning: Access to tailored training programmes, workshops, seminars, and industry conferences to support your development and keep you aligned with the latest security trends.

Growth Opportunities: Clear pathways for career progression, offering new challenges and opportunities across the organisation.

Performance Recognition: Recognition programmes that celebrate achievements and outstanding performance, fostering a positive and motivating work environment.

Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team, ensuring you have the support needed to thrive.

Job Type: Full-time

Pay: £13.74 per hour

Experience:

• security: 1 year (preferred)

Licence/Certification:

• SIA (preferred)
• CCTV Licence (required)

Work Location: In person