Non Medical Helper jobs

Quality & Compliance Technician

Trafford Park, Manchester

£32,000pa

• 44 hours per week, 07:00-16:30, Monday to Thursday, and 07:00-15:30 on Friday.

Your Role

The Quality & Compliance Technician ensures that the organisation consistently meets regulatory requirements, internal quality standards, and industry best practices. This role supports the development, implementation, and continuous improvement of quality systems, helping the business operate safely, efficiently, and in full compliance with applicable regulations and standards.

Day to Day

Quality Management

• Maintain Type Approvals and vehicle compliance information
• Maintain and improve the Quality Management System (QMS), ensuring documentation is accurate, current, and compliant.
• Conduct internal audits, identify non‑conformities, and support corrective and preventive actions (CAPA).
• Monitor quality metrics and prepare regular reports for leadership.
• Create COC’s and vehicle enhancement documents

Compliance Oversight

• Ensure adherence to relevant regulatory frameworks (e.g., ISO standards, GDPR, industry‑specific regulations).
• Support external audits and inspections, coordinating responses and follow‑up actions.
• Review and update policies and procedures to reflect regulatory changes.

Risk Management

• Assist in risk assessments and mitigation planning across operational processes.
• Track compliance risks and escalate issues where necessary.

Training & Awareness

• Deliver or coordinate compliance and quality training for staff.
• Promote a culture of continuous improvement and regulatory awareness.

Process Improvement

• Identify opportunities to streamline processes while maintaining compliance.
• Collaborate with cross‑functional teams to implement quality improvements.

Skills and Behaviours Required:

• Experience in type approval, homologation, regulatory compliance, or product certification.
• Experience in a quality, compliance, or regulatory role (industry‑specific experience preferred including Type Approval).
• Strong understanding of QMS frameworks (e.g., ISO 9001) and compliance requirements.
• Excellent attention to detail and analytical skills.
• Strong communication skills, with the ability to influence and guide colleagues.
• Proficiency in documentation management and audit processes.
• Ability to work independently and manage multiple priorities.
• A proactive mindset with a passion for continuous improvement.
• Certification in quality or compliance (e.g., ISO Lead Auditor, CQI/IRCA). -preferred
• Experience with CAPA systems, risk management tools, or regulatory reporting. -preferred

Research shows that some people are less likely to apply for a role unless they meet 100% of the criterion. If you are qualified for the role, we encourage you to apply even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!

Benefits for you

• Auto-enrolment pension.
• A day off for your Birthday.
• 20 days annual leave plus Bank Holidays.
• Enhanced Maternity and Paternity pay policies.
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion).
• Branded uniform.
• Death in service benefit.
• Opportunities for overtime and progression.

About Coolfreeze
Coolfreeze is an industry renowned bodybuilding (coachbuilders) company, with ur site based in Manchester. Our team are experts in their field and work to deliver exceptional customer service. So, whether our customers are needing a panel van or a 26-ton truck body, they can rely on our experience and knowledge to help them design the perfect vehicle. Our enduring success is built on a sound customer base who continue to use our services year after year, safe in the knowledge that we will meet their expectation. We have an incredible team of experts at Coolfreeze, with many achieving significant lengths of service with us, which is something we are really proud of. The longevity of our staff is a major contribution to our success and their input into our ISO 9001:2008 quality control system is an integral part of our high standards. Coolfreeze is a well-known and respected name in the industry and also has the resilience and high standing of owners, Rygor Group, behind it.

Application & Interview Support

If you need support with your job application, we encourage you to explore our new Career Hub—a free resource designed to help you reach your career goals. The Career Hub offers valuable guidance on crafting standout applications, excelling in interviews, and providing support for those re-entering the workforce. Additionally, you can watch, and practice example interviews to ensure you’re fully prepared to ace yours! You can access the site here.

Our Values & Behaviours

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

Rewarding

I am grateful. I am courageous. I am curious.

• We love to say “thank you” to our team members, and we promise to let you know when you have done a great job. We will make sure you feel rewarded and valued, every step of the way. We all value our customers and go the extra mile to set standards for them – every single time they visit. You are a natural helper and have exemplary manners, you enjoy saying a simple “thanks” to your colleagues.

Reliable

I am honest. I am attentive. I am trustworthy.

• Our customers can depend on us to keep their vehicles on the road with exceptional service, and our team members can trust us to set standards for them through open and honest communication, training and support, and development. You are dedicated to achieving high standards by being process driven and a critical thinker.

Respectful
I am inclusive. I am resilient. I am kind.

• We are considerate and kind to our team, the definition of being a true team-player. We promote the importance of equality and diversity, the wellbeing of our team members, and we are respectful in the way we speak and act towards others. You respect and adhere to safe working practices and have good interpersonal and organisational skills.

Diversity, Equity, Inclusion and Belonging (DEIB)

At Coolfreeze, we're committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are a of professionals from all walks of life, and we believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

✅ Hiring Process

• We shortlist CVs online, so make sure to include information about yourself that makes you stand out
• A short screening call with our hiring manager or a member of our people team
• Come to site and meet the team, have a tour, and let’s have a chat so we can get to know each other better
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• If your application is successful, we’ll be excited to make you an offer

DBS: Please be advised that successful applicants to Coolfreeze or any of our associated businesses, may be subject to satisfactory completion of a DBS check prior to joining the business.

Support - If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.