North Bay jobs in Scarborough

Job Description

We are looking for a full-time Front of House Manager to join and manage our amazing team. The role focuses mainly on maintaining high levels of standards for our sea view restaurant in the evening, whilst offering support to the hotel's general manager in delivering a high-quality guest focused experience that has a personal and authentic feel. If you are passionate about food and beverage and enjoy delivering amazing hospitality, this could be a role for you. It also involves coaching and mentoring a team to success in a fast-paced environment where no two days are ever the same. You will need to be well organised and have a strong commercial awareness alongside operational hands-on experience to truly shine.

This role operates 5 out 7 days and includes regular evenings and weekends

Priorities of the role

• This is a senior role within the hotel and reports directly to the Hotel General Manager, and semi-deputising for them in their absence
• You will have fully accountability for the F&B & restaurant department and will need to balance the hands-on nature with team coaching and KPI delivery to be successful
• We expect you to embrace being an ambassador for the business and to be a ‘principles led’ leader to be able to support your team to deliver the genuine bespoke service we thrive.
• You will need creative flair and drive to give the current business a competitive edge and to be able to fulfil your key role in the F&B development and transformation.
• To meet the needs of this demanding role you will need to be prepared to grow and embrace change in order to continue to develop both yourself and your team.

About the Hotel

Situated in the picture perfect, historic fishing village of Robin Hoods Bay, Hotel Victoria boasts some of the best coastal views in North Yorkshire. The 30-bedroom property, which has recently undergone extensive refurbishment, is ideally located to either explore the great outdoors with coastal and moorland locations on your doorstep, or just cosy up and recharge your batteries in the unique surroundings.

The Hotel offers several wonderful areas to dine, welcoming both residents and non-residents for breakfast, brunch and lunch through to a delightful afternoon tea or a sophisticated evening meal. Our garden, terrace and patio areas offer some incredible outdoor dining and relaxing spaces to soak up the glorious views on the North Yorkshire Coast.

Experience, skills, qualifications, and behaviours

Essential

• 2 years’ experience as a Restaurant or F&B Manager
• Demonstrable F&B success
• Demonstrable experience of budget & KPI delivery
• Strong communication skills
• Fluent written and verbal English
• Employer loyalty
• PC literate

Desirable

• 5 years’ experience as a Restaurant or F&B Manager
• Experience of independent hotels
• Experience of 4 & 5 star properties
• Multi outlet experience
• Proactive and innovate thinker
• Recognised industry qualifications

Person specification

• Passionate about F&B
• Self-motivated
• Excellent attention to detail
• Calm under pressure
• Ability to influence a range of stakeholders
• Adaptability and resilience
• Able to think logically and problem solve
• Empathetic but robust
• Able to lead by example

Renumeration

Basic salary: £37,000 - £40,000

Bonus potential: TBC through the application

Learning and development: Access to role specific CPD and networking events

Company benefits

Staff Discount

Staff Meals

EAP and Wellbeing benefits

High Street Discounts

Flexible Working Patterns

Nearby Free Parking

Any questions or enquiries, please get in touch with g.m@victoriarhb.com

Job Types: Full-time, Permanent

Pay: £37,000.00-£40,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking

Work Location: In person