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Job Post Details

Home Office logo

Head of Data Quality - job post

Home Office
3.4 out of 5 stars
London•Remote
£76,117 - £88,261 a year - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £76,117 - £88,261 a year

Job type

  • Permanent
  • Full-time

Benefits

Pulled from the full job description

  • Annual leave
  • Company pension

Full job description

Details

Reference number

466889

Salary

£76,117 - £88,261
London pay locations: London £80,237 -£88,261
National pay locations: Bristol, Belfast, Glasgow, Salford, Sheffield. £76,117 - £83,729
GBP

Job grade

Grade 6

Contract type

Permanent

Business area

HO - Migration and Borders

Type of role

Operational Delivery

Working pattern

Full-time, Homeworking, Job share, Compressed hours

Number of jobs available

1

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

Belfast, Bristol, Glasgow, London, Salford, Sheffield

About the job

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

The Migration, Borders and International Policy and Programmes group is responsible for policy, legislation and reform of the immigration systems; and it acts as a centre for excellence to deliver international interventions and engagement; and it provides cross‑cutting system leadership – coordinating priorities, governance, and improvement activity – to drive delivery of outcomes across the whole migration and borders system. This work touches many of the most high-profile policy areas for the Home Office, including asylum, migration, nationality, extradition, citizens’ rights, borders and international criminality.

The Data Excellence Capability (DEC). Provides leadership and support across the M&B system to improve how data is governed, managed and used, working in close partnership with operational and enabling teams. DEC leads implementation of the M&B Data Improvement Plan, deploys cross‑functional expertise to resolve priority issues, and delivers analytical, modelling and behavioural insight to support evidence‑based decisions.

You will lead the Home Office’s Data Quality Service across Migration & Borders, tackling high‑impact issues that affect operational delivery and decision‑making. You will direct a multidisciplinary team to diagnose root causes, drive remediation, and embed sustainable improvements. Working across policy, operations, digital and suppliers, you will set direction, secure senior ownership, and deliver at pace to improve trust in data across a complex national system.

This is a a unique chance to lead system-wide change at the heart of government—solving complex, real‑world challenges and shaping how data drives major national decisions. Join a high‑impact, collaborative team where you’ll deliver meaningful outcomes, influence senior leaders, and see tangible results from your work.

Job description

Organisationally, DEC sits within the System Leadership Directorate in the Migration, Borders & International Policy & Programmes DG, alongside other central teams that enable effective system‑wide performance.

As the Head of Data Quality (DQ) Service, you will lead DEC’s DQ Service across the Migration & Borders system, with responsibility for tackling high‑impact, system‑critical data quality problems that undermine operational delivery, decision‑making and confidence in data.

You will lead a multidisciplinary team of c14 people, bringing together specialist capability in data quality resolution, data governance, taxonomy, and data literacy and learning. The team focuses on diagnosing and resolving live, high‑priority data quality issues that cut across policy, operations, systems and organisational boundaries. Working closely with operational leaders, designers, data architects, product teams and suppliers, you will set direction, secure ownership at the right level, and drive delivery through active coordination, robust oversight and pace.

Key Responsibilities

  • Lead the team to identify, diagnose and drive resolution of high‑impact, cross‑cutting data quality problems across Migration & Borders, particularly where issues span systems, teams or organisational boundaries.
  • Own and operate a single, end‑to‑end delivery model for data quality problems, covering identification and prioritisation, rapid diagnosis, remediation planning, and active oversight, with a clear focus on pace, clarity of ownership and outcomes.
  • Set and manage a unified backlog of priority data quality issues, ensuring problems are clearly defined, appropriately routed, and transparently tracked from identification through to resolution.
  • Direct multidisciplinary diagnostic and planning activity, including deep data analysis, root‑cause investigation and system and process understanding, translating findings into clear, actionable remediation plans with named owners and dependencies.
  • Provide strong senior leadership across both a core line‑managed team and cross‑functional delivery squads, bringing together data, digital, technology and supplier expertise, and leading the effective management of change required to embed new ways of working, processes and accountabilities in operational environments.
  • Establish and manage a robust oversight function, with clear responsibility for coordinating activity, actively tasking owners, managing dependencies, monitoring progress and evaluating impact across all priority interventions.
  • Integrate and prioritise enabling capabilities (data governance, taxonomy, data literacy and learning) so they are explicitly focused on resolving live data quality problems, securing senior accountability, and preventing recurrence.

Working Pattern:

Due to the business requirements of this role, it is only available on a full-time basis. However, job-share and compressed hours are available.

Person specification

Essential Criteria:

  • Proven ability to lead delivery in complex and uncertain environments, demonstrating adaptability, sound judgement and resilience. Able to diagnose challenges, set clear and inclusive direction, and sustain progress while working collaboratively with diverse stakeholders, priorities and dependencies.
  • Experience of managing and supporting specialist teams, fostering an inclusive, respectful and high‑performing culture where individuals are empowered to contribute and succeed.
  • Experience of leading cross‑functional teams (e.g. programmes, squads or taskforces), using both formal authority and inclusive influencing skills to build trust, encourage diverse perspectives and achieve shared outcomes.
  • Strong experience of overseeing programme, portfolio or PMO‑style delivery, with the ability to establish proportionate delivery disciplines, coordinate activity across teams, and manage dependencies and risks effectively. Focus on achieving meaningful outcomes and continuous improvement rather than activity alone.
  • Ability to work across data, digital, technology and operational contexts, using evidence, analysis and specialist input to understand root causes and develop clear, accessible and actionable plans that consider the needs of diverse users and stakeholders.
  • Experience of working constructively with a wide range of stakeholders, including senior leaders and governance forums, to build shared understanding, support inclusive decision‑making, resolve challenges and balance competing priorities in a fair and transparent way.
  • Good understanding of how data quality and information risks arise across systems, processes and behaviours in large organisations, and how improvements can build trust, support equitable decision‑making and enhance delivery outcomes.
  • While formal technical accreditation is not required, the role requires a strong understanding of data quality, information risk and delivery in complex systems it also requires the ability to connect data governance, analysis and delivery; translate technical issues into clear business actions and to work effectively with specialists, valuing their expertise while ensuring accountability for outcomes.

Desirable Criteria:

An understanding of Migration & Borders data domains and/or related systems, including how operational, policy or caseworking data is generated and used, and how data quality or process issues can impact delivery, risk and decision‑making.

Experience of supporting or contributing to organisational or operational change, such as introducing new processes, roles or ways of working, and helping to embed improvements in complex delivery environments.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Delivering at Pace
  • Making Effective Decisions

We only ask for evidence of these behaviours on your application form:

  • Leadership

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

  • A Civil Service pension with an employer contribution of 28.97%.
  • In-year reward scheme for one-off or sustained exceptional personal or team achievements.
  • 25 days annual leave on appointment, rising with service to 30 days.
  • Eight days of public holidays, plus one additional privilege day.
  • Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
  • See more of our benefits on our careers website.

Sign-up on our website to receive emails with information about careers at the Home Office.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application - by 7th July 2026.

As part of the application process, you will be asked to complete:

  • CV
  • Personal Statement (maximum 1000 words).
  • Evidence of the Behaviour Leadership (maximum of 250 words per Behaviour).

Your CV should consist of your career history and skills/experience including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

2. Sift - 9th July 2026.

The sift will be held on the Personal Statement, CV and Behaviour Leadership.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement and CV. Candidates who pass the initial sift will then be progressed to a full sift that will consist of all the remaining elements submitted ( Lead Behaviour ). Candidates who fail to meet the minimum pass score for the initial sift will not have their remaining submitted elements scored and will only receive a sift score for that assessed at the initial sift.

3. Interview - 30th July 2026.

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) and / Strength based questions. All Behaviours listed in the selection process will be scored at the interview.

The interview will take place via MS Teams.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process:

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

You can select up to two locations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred location(s) and you decline, your application will be withdrawn.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Breaking Tied Scores

The behaviours and strengths have been ranked in order of importance to enable us to differentiate between candidates with tied interview scores.

Reserve lists will be held for each location. Candidates will be appointed in merit order by location.

Northern Ireland is part of the UK. As stated in the Belfast Agreement, also known as the Good Friday Agreement, the Government of the United Kingdom of Great Britain and Northern Ireland and the Government of Ireland recognise the birthright of all the people of Northern Ireland to identify themselves and be accepted as Irish or British, or both, as they may so choose, and accordingly confirm that their right to hold both British and Irish citizenship is accepted by both Governments and would not be affected by any future change in the status of Northern Ireland.

Standards:

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. The level of Criminal Record Check required for this role is [Basic]. Further details are included in the Notes to Candidates.

Further Information

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
  • Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Home office resourcing Centre
  • Email : HORCCampaignTeamHSGPSGandMBG@homeoffice.gov.uk

Recruitment team

  • Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the Civil Service Recruitment Principles. and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
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