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Job Post Details

full time front of house team member
great budworth village pubs co ltd
Northwich CW9 6HF
From £12.71 an hour
Permanent, Full-time
Apply now

Job details

From £12.71 an hour
Employee discount, Free parking, Company pension, On-site parking
Permanent, Full-time
Weekend availability, Holidays
Northwich CW9 6HF

Full job description

Overview

Join our vibrant team as a Full-Time Front of House Team Member and be the welcoming face of our establishment! In this dynamic role, you will deliver exceptional guest experiences by providing friendly, attentive service and ensuring smooth daily operations. Your enthusiasm and professionalism will help create a warm, inviting atmosphere where guests feel valued and cared for. This is an exciting opportunity to be part of a lively hospitality environment that celebrates teamwork, energy, and guest satisfaction. Opportunity to progress to Management role with ongoing training provided.

Hours of work will be between 11am - 11pm Tuesday to Sunday. Over 18 years old only as will be required to serve alcohol on the bar.

Duties

  • Greet guests warmly upon arrival, establishing a positive first impression
  • Assist guests with seating arrangements, reservations, and inquiries to enhance their experience
  • Take and deliver food and beverage orders accurately while maintaining excellent service standards
  • Manage guest requests promptly and courteously, ensuring their needs are met with a smile
  • Handle phone calls with professional phone etiquette, providing information or directing inquiries appropriately
  • Maintain cleanliness and organization in the front of house area to uphold a welcoming environment
  • Collaborate with team members to ensure efficient service flow during busy periods
  • Delegate and over see the running of the business in owners absence

Qualifications

  • Previous restaurant or hospitality experience essential
  • Strong communication skills to engage confidently with guests and team members
  • Experience in guest services, serving, or hotel environments is a plus
  • Ability to handle multiple tasks efficiently in a fast-paced setting
  • Excellent phone etiquette and professional demeanor at all times
  • Dependable with a positive attitude and a passion for delivering outstanding customer service
  • Willingness to work flexible hours including evenings, weekends, and holidays

Embark on a rewarding journey in hospitality where your energy makes a difference! We are committed to fostering an inclusive environment that values your contributions and supports your growth. Join us today as we create memorable experiences for every guest who walks through our doors!

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Northwich CW9 6HF: reliably commute or plan to relocate before starting work (required)

Experience:

  • front of house: 3 years (required)
  • Bar: 3 years (required)

Work Location: In person

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