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Job Post Details

Internal Communications Manager - job post

Office for Standards in Education, Children's Services and Skills
4.1 out of 5 stars
London•Hybrid work
£46,490 - £50,432 a year - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £46,490 - £50,432 a year

Job type

  • Permanent
  • Full-time

Location

London•Hybrid work

Benefits

Pulled from the full job description

  • Annual leave
  • Company pension
  • Flexible schedule

Full job description

Details

Reference number

469126

Salary

£46,490 - £50,432
£46,490 (National), £49,959 (London) per annum. Rising to £46,954 (National), £50,432 (London) per annum on successful completion of probation.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Senior Executive Officer
B1

Contract type

Permanent

Business area

OFSTED - Strategy and Engagement

Type of role

Communications / Marketing
Other

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

10 South Colonnade, London
Piccadilly Gate, Manchester

About the job

Job summary

We are recruiting for an Internal Communications Manager to join our Internal Communications team.

Reporting to the Head of Internal Communications, the Internal Communications Manager will lead the planning and delivery of high-profile internal communications and engagement campaigns, including communications relating to organisational change. This is a pivotal role that supports the organisation’s strategic priorities by helping to build a skilled, informed and engaged workforce. Working closely with teams across the organisation, you will ensure colleagues are kept up to date, have opportunities to provide feedback and feel connected to key business objectives.

The successful candidate will develop and deliver communication and engagement plans, provide strategic advice to stakeholders and proactively identify opportunities to enhance internal communications. They will also support senior leader and corporate communications, working alongside the Head and Deputy Head of Internal Communications to deliver impactful messaging across a range of policy and business areas. Strong stakeholder management, excellent communication skills and experience of delivering engaging internal communications campaigns are essential.

This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.

Job description

Please refer to the job specification for further information.

Person specification

Please refer to the job specification for further information.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Changing and Improving
  • Delivering at Pace
  • Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

  • Experience of identifying and generating engaging internal news in a complex organisation.
  • Knowledge and experience of measuring effectiveness of communications activities across all channels.
  • Experience of influencing colleagues and outcomes, including at a senior level, and being resilient to changing circumstances and plans.
  • Strong communications skills, with confidence to stand up in large groups to present and communicate key messages – "telling a story".
  • Ability to design and produce engaging communications, including digital content, newsletters and webinars, with fluency in the use of Microsoft Office applications.
  • Up-to-date knowledge of innovative internal communications channels and techniques including harnessing new technologies.

Benefits

Alongside your salary of £46,490, Office for Standards in Education, Children's Services and Skills contributes £13,468 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Full details of the benefits available can be found in our Ofsted Offer brochure.

Include the equality and diversity wording here:

Ofsted is devoted to equality, diversity and inclusion. Within our Ofsted Strategy 2023-2027 we have stated that we will improve the representation of under-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident – Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this.

Ofsted is committed to maintaining employee health and wellbeing, whether it is physically, emotionally, financially or socially, and offers a range of benefits to support employees in this. Such benefits include the option to join the Civil Service Pension Scheme, professional and personal development opportunities, 32.5 annual leave days per annum (plus eight days public holiday) and access to counselling and advisory services.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

Application and Shortlisting:

The selection panel will assess your application based on your evidence you have provided against the essential/desirable criteria as set out in the job specification.

You will also be asked to provide information within the “Employer/Activity History” section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this will/may be used in the sifting process).

If we receive a high number of applications, an initial sift will be conducted on the following two criteria:

  • Experience of identifying and generating engaging internal news in a complex organisation.
  • Ability to design and produce engaging communications, including digital content, newsletters and webinars, with fluency in the use of Microsoft Office applications.

Applicants who meet the initial eligibility criteria will be invited to progress to the next stage of the selection process. If required, a further full sift will be undertaken, where all applications that passed the initial sift will be assessed against the complete set of essential criteria outlined in the job description.

Assessment and Interview

Candidates who pass the benchmark at the shortlist stage will be invited to an assessment (if applicable) and interview where you will be assessed against a mixture of the Civil Service behaviours and on the technical/experience skills as detailed in the job specification.

Assessment and interviews will be held during the week commencing 10 August 2026 at 10 South Colonnade, London, Piccadilly Gate, Manchester or remote via Microsoft Teams.

The interview format (in person or remote) will be confirmed closer to the assessment and interview date.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : People Services Delivery Team
  • Email : jobs@ofsted.gov.uk

Recruitment team

  • Email : jobs@ofsted.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should email Ofsted recruitment at jobs@ofsted.gov.uk in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: https://civilservicecommission.independent.gov.uk/recrutiment
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