Office jobs in Cornwall

We are seeking a dedicated and experienced Assistant Administrator to support the management and operational functions of our care facility. The ideal candidate will possess a strong background in senior care, nursing home operations, and assisted living environments. As an integral part of our leadership team, the Assistant Administrator will help ensure the delivery of high-quality care, oversee daily administrative tasks, and foster a compassionate, compliant, and efficient care home environment. This role offers an opportunity to make a meaningful difference in the lives of residents while developing leadership skills within a supportive team.

Duties

• Assist in coordinating daily operations within the care home to ensure smooth functioning and adherence to regulatory standards.
• Support the management of care plans tailored to individual resident needs, including dementia and Alzheimer's care requirements.
• Supervise staff members, including caregivers and nursing personnel, providing guidance, training, and performance feedback.
• Oversee medication administration processes to ensure safety, accuracy, and compliance with healthcare regulations.
• Contribute to the development and implementation of policies related to senior care, home care services, and quality assurance.
• Help monitor compliance with health and safety standards while fostering a positive environment for residents and staff alike.
• Participate in resident assessments and family communications to promote transparency and personalized care delivery.
• Assist with administrative duties such as scheduling, documentation, and maintaining accurate records related to resident care and staff management.

Skills

• Proven experience in assisted living or nursing home environments with a focus on senior care.
• Strong understanding of dementia and Alzheimer's disease care best practices.
• Knowledge of care planning processes and medication administration protocols.
• Demonstrated leadership skills with supervising experience in healthcare or residential settings.
• Excellent organizational abilities to manage multiple responsibilities efficiently.
• Effective communication skills for liaising with residents, families, staff, and healthcare professionals.
• Familiarity with healthcare regulations, compliance standards, and quality improvement initiatives related to home care services.
• Compassionate approach combined with a proactive attitude towards problem-solving and team development.

Join us in providing compassionate senior care through effective leadership, operational excellence, and unwavering dedication to our residents' well-being!

Assistant Administrator - Lostwithiel Office

Urgent- 30hrs per week @ £13.50p/hr

Paid weekly

Monday -Friday 0900- 1500hrs

We are seeking a motivated and enthusiastic individual to work at our Lostwithiel Branch.

You will need to demonstrate drive, commitment and enthusiasm working in supporting the quality care provided to both clients and carers. You must be able to demonstrate excellent communication skills, remain calm under pressure and be able to multi-task whilst dealing with frequent calls.

Job role:

• Dealing with incoming and outgoing correspondence emails/ main telephone /scan.
• First point of contact for visitors, professionals, and staff.
• Data entry, retrieval, and database maintenance to meet CQC standards.
• Filing and archiving clients record and staff personnel files.
• Creating and managing word documents, Excel spreadsheets.
• Updating and monitoring compliance of our online staff learning.
• Assisting with recruitment needs.
• Scheduling staff interviews and taking minutes.
• Assisting with invoice duties.
• Ordering of stock (stationery, clinical and other).
• Liaising with external agencies.
• Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services' Finance department. Chase late payments.
• Speaking to clients/carers/external agencies to assist with any queries.
• Review and update all annual leave requests.
• Monitor sickness and update.
• To work closely with and support the Manager
• Be flexible to meet the demands of the business including participating in an on-call rota.
• Support team members out in the field in emergency situations including undertaking Care visits as and when required.

Essential skills:

• Highly motivated and organised.
• Excellent time management skills.
• Strict confidentiality adherence.
• Professional and polite.
• Compassionate but assertive skills.
• Excellent communication skills.
• To be able to work autonomously and as part of a wider team.
• Problem solving within role capabilities.

Desirable skills:

• Work experience in a Domiciliary Care setting.
• Over 2 years Administration experience.
• Use of Care planner.

Confidentiality:

• In the course of our work, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to clients and their carers, staff, and other healthcare workers. They may also have access to information relating to the company. All such information from any source is to be regarded as strictly confidential.
• Information relating to clients, carers, colleagues, other healthcare workers or the company may only be divulged to authorised persons in accordance with company policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

• The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the company Health & Safety policy, to include:
• Using personal security systems within the workplace according to company guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting any potential risks that are identified.

· Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS)

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking
• Referral programme
• Store discount

Pay: £13.50-£13.80 per hour

Expected hours: 30.0 per week

Benefits:

• Company pension
• Free parking
• On-site parking
• Referral programme

Licence/Certification:

• CAR LICENCE (required)

Work Location: In person