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    • We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind…
    • As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.
    • We know you’re up for delivering fantastic customer service, ensuring our customers have an outstanding store experience.
    • You help inspire your people to excel, uphold high standards, and move the store toward ambitious sales targets and operational excellence.
    • By the end of week one, you’ll begin taking customer calls with close guidance from our training team.
    • You will enjoy two full weekends off in a 4-week rotation…
    • Access to a company car, fuel card, and full uniform from day one.
    • You’ll have time to stop for lunch, then head back out in the afternoon to meet more people…
    • Salary:* £45,000 to £55,000 depending on experience, plus up to £40,000 annual bonus (£10,000 per quarter, based on team performance).
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    • Building full market knowledge at regional level of the ICS to support shaping the Solventum Med Surg business strategy;
    • Ability to travel 50% of your time.
    • You'll need to be ambitious and a proven new business hunter with B2B sales experience.
    • Vehicle leasing experience is preferable but not essential as we will…
    • Competitive Earnings: A fantastic base salary of £35,875, Car Allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped…

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Job Post Details

Sales Associate - job post

Castore
2.3 out of 5 stars
Derbion, DE1 2PL Derby, United Kingdom

Location

Derbion, DE1 2PL Derby, United Kingdom

Full job description

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.

The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.

The Role

A Sales Associate is a very important role within our stores, you will be given the opportunity to be part of a hard working team, working closely with premium product, customers and achieving daily targets.

We want our customers to step into store and feel the ‘Castore experience It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.

This role is on an 4-hour per-week contract

Responsibilities

  • Greeting and serving customers as they enter the store.
  • Acting as an ambassador for our Castore brand.
  • Always provide excellent customer service.
  • Advising and assisting customers.
  • Handling complaints or forwarding serious issues to the manager on duty.
  • Conducting customer transactions.
  • Replenishing the supply of stock on the shelves.
  • Assisting with store deliveries.
  • Replenishment of the store.
  • Monitor and report on KPIs regularly, e.g. Order in store, E-receipts.
  • Identify opportunities for up selling products and add-on sales.

Skills & Experience

  • The ability to thrive in a sales targeted environment.
  • The capacity to work alone or as part of a team.
  • Outstanding written and oral communication skills.
  • A desire to use your initiative to solve problems.
  • Friendly positive attitude.

What We Offer

Competitive salary

A chance to build a career with a fast paced, high growth brand

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