Operations Director Financial Services jobs

At CGI, we are redefining the future of banking and financial services by combining deep industry expertise with innovative technology to deliver transformative outcomes for our clients. As a Client Partner within our Banking & Financial Services practice, you will play a critical role in shaping client strategies, driving business growth, and delivering high-value solutions across complex, fast-evolving markets. You’ll lead with insight and purpose, building trusted relationships, influencing at senior levels, and bringing forward-thinking ideas to life. In a collaborative and empowering environment, you’ll have the autonomy to make an impact, grow strategically, and help define the next generation of financial services.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Your future duties and responsibilities

In this role, you will take ownership of strategic client accounts within the Banking & Financial Services sector, driving business development, deepening relationships, and delivering sustainable growth across the UK and Asia. You will shape and execute account strategies, identify and convert new opportunities, and lead end-to-end sales engagements that deliver measurable value. With the freedom to innovate and influence, you will contribute to market-facing strategies, aligning CGI’s capabilities with evolving client needs and industry trends.

You will lead and inspire teams, ensuring strong collaboration across delivery, sales, and leadership functions while maintaining operational and financial oversight of your portfolio. Supported by a global network of experts, you will play a key role in strengthening CGI’s market position and delivering impactful outcomes for clients.

Lead & Grow: Own client portfolios and new business targets, driving revenue and sustainable growth
Develop & Deliver: Shape and execute strategic sales plans, from pipeline creation to deal closure
Build & Influence: Establish trusted relationships with senior stakeholders across banking clients
Innovate & Strategise: Contribute to go-to-market strategy and provide insight on market trends
Lead & Support: Manage, mentor, and develop teams while fostering a collaborative culture
Optimise & Govern: Oversee financial performance and operational delivery across your accounts

Required qualifications to be successful in this role

You will bring a strong track record of sales, client leadership, and strategic growth within the banking or financial services sector, combined with the ability to influence senior stakeholders and deliver complex, high-value engagements.

Proven success in sales, business development, and account leadership within banking/financial services
Extensive experience managing and growing senior client relationships
Deep understanding of UK banking market, trends, and regulatory landscape
Demonstrated ability to achieve and exceed revenue and growth targets
Strong leadership, consultative selling, and stakeholder influencing skills
Solid technical understanding of IT and digital transformation services
Experience in bid management, deal shaping, and financial modelling
Excellent communication, negotiation, and presentation skills

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.