Orderly jobs

As a Reception Orderly, you will be the first point of contact for our clients and visitors within our podiatry clinic, providing exceptional customer service and administrative support. This role requires excellent communication skills and strong organisational ability.

Duties

• Greet and welcome visitors in a warm and professional manner.
• Answer phone calls promptly, ensuring excellent phone etiquette is maintained. Manage the booking system efficiently, signposting patients to the correct appointment types. Replying to emails and Facebook messages promptly.
• Manage the reception area, keeping it tidy and organised.
• Taking payments throughout the day and keeping an up to date record of payments for end of day banking.
• Assist clinicians as needed, including handling paperwork, scanning to clients records and daily end of day duties to ensure the rooms are meeting infection control standards. Maintain accurate patient records and ensure confidentiality.
• Processing of clinical instruments (training will be provided)
• Manage office supplies, handling incoming/outgoing post and perform general administrative duties. Maintaining a smooth running clinic, assisting with washing/folding of towels and cleaning as required.
• Candidates must have strong communication skills, be friendly, reliable and willing to learn and develop their skills.
• The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with clients and GP surgeries.

Recognise the needs of people for alternative methods of communication and respond accordingly.

Requirements

• Proven experience in an office or administrative role is preferred.
• Strong phone etiquette with excellent verbal communication skills.
• Excellent organisational skills with the ability to manage multiple tasks efficiently.
• Strong attention to detail for accurate data entry and record keeping.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A positive attitude with a commitment to providing outstanding customer service.
• Previous experience within a health clinic is desirable.

If you are looking for an opportunity to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for this role.

Pay: £13.50 per hour

Expected hours: 20.5 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person