Outreach Family Support Worker jobs

Job Description and Person Specification

Job Title: Children’s Outreach Worker

Project: Safe at Home Outreach

Salary: £10,816 pa (£25,360 FTE)

Hours of Work: 16 hours per week

Contract: Permanent

Responsible to: CYP Manager

The main objectives to be achieved by the post holder

1.1 To work within FCWA’s service to provide specialist Domestic Abuse support to children and young people living in safe accommodation and to those living within the community, offering a trauma-informed approach to support their needs following exposure to Domestic Abuse within their family or own relationships.

1.2 To contribute to partnership and inter-agency working to inform effective risk management and safety plans for children and young people.

1.3 To assist in ensuring that FCWA’s service provides a responsive and quality service to children and young people affected by Domestic Abuse

1.4 To maintain a working knowledge of FCWA’s policy and procedures

Support

2.1 To engage children and young people to access support, offering trauma-informed interventions that are age appropriate and developmentally appropriate.

2.2 To work holistically in providing one to one support, family support, positive activities, youth and play schemes, advocacy, therapeutic support, safeguarding assessment and support, groups, and parallel mother and child interventions.

2.3 To support a whole family approach to promote parental understanding of the child’s needs and the impact of Domestic Abuse on children and young people.

2.4 To support parents to provide an appropriate home environment in which children feel safe and which encourages the development of their self-esteem and resilience.

2.5 To work creatively in supporting children and young people to recognise their strengths and to begin to build resilience and improve their emotional health and wellbeing.

2.6 To effectively respond to all aspects of referrals, assessments, support planning, and safety planning.

2.7 To be responsible for safeguarding and promoting the welfare of children and young people at all times.

2.8 To identify the most vulnerable young people considered most at risk of controlling and abusive relationships, stalking and honour-based violence, and sexual abuse.

2.8 To maintain an ongoing knowledge of individual service user issues.

2.9 To respect and value the diversity of the community in which the services work in and recognise the needs and concerns of a diverse range of children and young people ensuring the service is accessible to all.

Human Resources

3.1 Take responsibility and comply with FCWA policies and procedures.

3.2 Engage in regular case management meetings with your line manager.

3.3 Engage in regular supervision with your line manager.

3.4 Support other team members and volunteers in carrying out their duties effectively.

Finance and Resources

4.1 To assist in the collection and completion of all monitoring and reporting processes.

Administration

5.1Comply and adhere to all administrative systems and procedures for the project.

5.2 Contribute to all Quality Management Systems

5.3 To seek regular service user feedback and evaluation/review processes.

5.4 Maintain high quality records and reporting of support provided.

Health and Safety

6.1 Comply with all aspects of health and safety and risk assessments within the project.

6.2 Contribute to the regular review of health and safety procedures.

Facilities Management

7.1 Maintain a working knowledge of FCWA policy and procedures.

7.2 Promote and facilitate the project activities, development, and participation of service users.

Additional Requirements

8.1 To engage in regular supervision with your line manager.

8.2 To attend regular staff meetings.

8.3 To engage in all relevant training as appropriate with grade and post.

8.4 Liaison and engagement of other professionals as appropriate

In addition, other duties at the same responsibility level may be interchanged with/added to this list at any time.

Person Specification

Essential Criteria – Successful applicants must:

Experience working with children/ young people who are vulnerable.

An understanding of age-appropriate interventions and engagement activities

A working knowledge of child protection procedures, safeguarding, and the legal responsibilities surrounding these issues.

The ability to work as part of a team and the ability to work using your initiative.

The ability to mentor and support other workers and volunteers within the project.

To have experience in accurate and comprehensive record keeping in various formats.

To have an understanding of the issues that children and young people affected by domestic abuse face and potential barriers to personal development.

To have an understanding of confidentiality, equal opportunities, and non-judgemental attitudes and be committed to these principles.

To be computer literate and can maintain client records and monitor information clearly and accurately; being confident in the use of Microsoft packages and case management software.

To have experience in managing a caseload

To have experience of working in a multi-agency framework

To have the ability to communicate, negotiate, and advise effectively in a variety of formats with a range of agencies and service users.

Full clean driving license and use of a car for work purposes

To have the ability/experience to plan, develop, and facilitate age-appropriate diversionary activities, group programmes, and one-to-one support programmes.

The ability to work flexibly and attend staff meetings, training, and multi-agency meetings as required.

Ability to be empathetic with service users and act with integrity and respect with all service users, agencies, and individuals.

Have strong crisis management skills and the ability to deal with stressful and difficult situations.

Ability to work sensitively in a multi-cultural environment.

Ability to organise and prioritise work.

The ability to maintain a satisfactory enhanced DBS certificate.

Desirable Criteria – Applicants with these requirements are more likely to be successful.

To have knowledge of local community issues and opportunities for children and young people

To have an awareness of recording outcomes and outputs

Have theoretical, practical, and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children.

To have experience/ knowledge of evidenced based interventions for children/ young people and domestic abuse e.g. recovery toolkit for YP, helping hands, etc.

Experience of engaging in the Early Help Assessment process

Job Type: Part-time

Pay: £25,360.00 per year

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking

Work Location: In person