Outreach Support Worker jobs

Salary - £26,208.78 per year (plus mileage* and travel time covered) (£13.10 per hour)

Hours - 38.5 hours per week (Full time, 5 days per week)

People with learning disabilities and autism across Surrey rely on us to provide care and support to allow them to live their lives as independently as possible. This may be in our own accommodation or out in the community in peoples own homes.

It’s the belief that everyone deserves a level of independence, choice and control over their own lives that drives everything we do. Together, we enable and support people to live their best lives and reach their goals.

About the role

Always motivated to achieve high standards of care and support, our Community Support Worker is the face-to-face contact for People we support, either in their home or assisting them to access their local Community. You will be a great communicator and able to liaise directly with Care professionals and able to accompany People we support to professionals meetings. Your role will have a positive influence on the People we support and assist them in achieving their personal goals.

You will develop strong relationships with the wider Care and Support team based out of The Old Manse with opportunities for overtime or bank cover at other sites/ services if chosen. Travel to our Head Office in Hindhead may be required for training and events.

Key Responsibilities and Duties

• Responsible for service delivery – support clients with daily living tasks such as cooking, cleaning and shopping, life admin and making appointments.
• Responsible for supporting clients on daily outings or to appointments.
• Promote Community involvement and attendance at events and activities.
• Ensure emotional and practical support is tailored to an individual’s needs to enable them to live as independently as possible.
• Create a positive and supportive environment, ensuring that our clients’ rights and dignity are always upheld.
• Responsible for updating electronic care records in real time and sharing key information with colleagues.
• Liaise in person or over the phone with People we support, their family members, support workers, management, other departments and external stakeholders.
• Collaborate with the wider Care and Support team to drive service improvements and innovation.
• Assist in the facilitation of activities and events for the People we support.
• Ensure petty cash records are kept up to date in accordance with our policies.
• Participate in meetings, training and events that may be held off-site
• Undertake any other tasks required by the Registered Managers/Deputies in line with the competency level of this role.
• Support clients on-site in Godalming and at their homes across Surrey, including Farnham, Guildford and Cranleigh

In return for your commitment, we offer:

• 25 days holiday plus bank holidays
• Flexible shift work
• Company pension scheme
• Development opportunities including professional qualifications
• Employee assistance programme through Health Assured

*Mileage will start from the Service Office or first appointment and end at the Service Office or last appointment. Commuting to/ from place of work from home is not included.

Person Specification

Essential:

- Good organisation and time management skills.

- Excellent communication and interpersonal skills. Capable of engaging with people from various backgrounds at all levels.

- Clear written communication with the ability to produce accurate care notes and records electronically.

- A competent level of numeracy to be able to support clients with cash handling and making payments.

- Ability to understand and follow policies and procedures.

- High level of integrity.

- Self-motivated and driven to achieve results

- Outcome focused with the ability to Adapt to changing circumstances.

- Team player/commitment to group goals.

- Able to work on own initiative with limited supervision.

- Travel between clients will be required and so a full UK driving licence and access to a vehicle is essential

Desirable:

- Hold a Certified Care Certificate NVQ Level 3 in Health & Social Care

- Previous experience of working in Supported Housing or with people with Learning Disabilities or Autism.

- Experience in handling sensitive customer data and maintaining confidentiality.

- Understanding of GDPR Regulations.

- Understanding of the Care Act 2014

- A flexible approach to working hours, including weekends and evenings if required.

We are committed to safeguarding and promoting the welfare of the people we support, and we expect all employees to share this commitment and undertake appropriate checks. An enhanced DBS check is required for this role.

We are an Equal Opportunities Employer.

Pay: £13.10 per hour

Benefits:

• Company pension
• Employee discount
• Referral programme
• Sick pay

Application question(s):

• Do you have any experience working with people with Learning Disabilities or Autism (personally or professionally)?
• Are you able to work full time (38.5 hours per week; 5 days per week)? If not, please specify hours you can work.
• Will you require visa sponsorship to work in the UK (not available for this role)?
• Do you have a driving licence and access to a vehicle (required for this role)?

Licence/Certification:

• Driving Licence (required)

Work Location: In person