PA Medical jobs in Surrey

About Dementech

At Dementech, we specialise in treating neurological disorders for both adults and children. Our strong links with universities enable us to participate in cutting-edge medical and clinical trials, ensuring we remain a state-of-the-art clinic offering the latest treatments and diagnostic solutions.

We are now offering a motivated individual the opportunity to take a strategic step forward in their career and grow with a prominent, forward-thinking company.

Key Responsibilities

• Manage all filing, scanning, and documentation efficiently.
• Process patient payments accurately.
• Copy and prepare doctor reports on clinic letterhead.
• Act as a key liaison between GPs, practices, and Dementech, ensuring strong communication and collaboration.
• Identify and monitor key customers, helping to strengthen patient and GP loyalty.
• Handle patient enquiries and complaints professionally, ensuring prompt and satisfactory resolution.
• Assist colleagues with workload overflow to support smooth clinic operations.
• Research and understand the healthcare market and competition to identify emerging opportunities.
• Maintain the highest standards of confidentiality at all times.
• Support and potentially participate in aspects of clinical trial administration and coordination, gaining exposure to research activities.

Working Pattern

• Willingness to work late shifts (up to 22:30 on weekdays).
• Regular Saturday work as part of a balanced workweek (not additional days).

What We’re Looking For

We need someone who is:

• A fast learner with strong adaptability in a dynamic environment.
• Highly organised, proactive, and detail-oriented.
• Comfortable working under pressure and supporting a busy team.
• Skilled at problem-solving, with the ability to propose innovative solutions.
• Professional in communication, with the ability to build strong relationships with both patients and healthcare professionals.
• Ambitious and motivated to grow with Dementech, with an interest in contributing to clinical trial work as the clinic develops.

Why Join Us?

This is an excellent opportunity to:

• Develop your skills in a fast-paced, innovative healthcare setting.
• Gain exposure to both clinical and strategic aspects of healthcare delivery.
• Work alongside leading specialists in neurology and be part of a clinic that is shaping the future of neurological care.
• Build experience in the administrative and operational side of clinical trials, a valuable step for career progression in healthcare and research.

Now the job not only looks operational/administrative but also offers a development pathway into research and trials, which will appeal to ambitious candidates.

Job Type: Full-time

Pay: From £30,000.00 per year

Ability to commute/relocate:

• London W1G: reliably commute or plan to relocate before starting work (required)

Experience:

• Secretary/Administrative work: 5 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Location:

• London W1G (preferred)

Work Location: In person