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Parson Green jobs in Waltham Abbey

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    • Deliver outstanding client service from first contact to follow-up.
    • Proactively manage online reviews and resolve complaints efficiently.
    • Personal care (washing, dressing, toileting, and grooming).
    • Medication support (preparation and administration).
    • Meal preparation and mealtime assistance.
    • ✨ Guaranteed hours available for the right candidates.
    • Paid for your travel time — not just contact time.
    • Evening & weekend shifts to suit your lifestyle.
    • Supporting with store procedures including, opening or closing the store, cash handling, and safety and security.
    • Free drinks and food when you’re on shift.
    • As a EYFS/KS1 Class Teacher, you will plan and deliver high -quality teaching grounded in strong EYFS pedagogy.
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    • Day off for your birthday.
    • Market-Leading salary (£32,000 - £35,000 depending on experience).
    • Flexible working (3,4 or 5 days to suit your schedule).
    • Regular training days 3 times a year.
    • Competitive salary (£32,000 - £35,000 depending on experience).
    • Flexible working (4 days or 5 days to suit your schedule).
    • Regular training days 3 times a year.
    • Our patients are driven to maintain good oral hygiene and this forms an integral part of more complex treatment plans.
    • Deliver high-quality skin treatments, including HIFU, RF Microneedling.
    • Provide exceptional customer service and personalised skincare advice.
    • The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high…
    • Ensure all team members deliver exceptional, 5-star client service.
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    • Access to our fully funded apprenticeships and training and development courses.
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Job Post Details

Clinic Coordinator - job post

Therapie Clinic
3.9 out of 5 stars
151 Leytonstone Road, London
£13.94 - £15.73 an hour
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Job details

Pay

  • £13.94 - £15.73 an hour

Location

151 Leytonstone Road, London

Benefits

Pulled from the full job description

  • Paid training
  • Annual leave
  • Employee discount

Full job description

About the Role

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Clinic Coordinator in our Parsons Green Clinic. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and salesperformance.

We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!

Key Responsibilities

Client Satisfaction

  • Deliver outstanding client service from first contact to follow-up

  • Proactively manage online reviews and resolve complaints efficiently

Revenue Growth

  • Maximise clinic efficiency through smart diary and booking management

  • Manage stock accurately, including AWI deductions

Sales Performance

  • Drive and convert consultations with strong upselling and cross-selling

  • Meet KPIs for consultation success, walk-in conversions, and average spend

  • Ensure a seamless check-in/out journey for every client

AWI Performance & Growth

  • Promote skin consultations and identify upsell opportunities via forms

  • Track AWI stock, ensure clinical room standards, and handle client retention calls

Qualifications and Skills

  • Qualified Beauty Therapist

  • Proven experience in client experience management, customer service, or a similar role.

  • Excellent communication and interpersonal skills.

  • Strong analytical and problem-solving abilities.

  • Ability to manage multiple tasks and priorities in a fast-paced environment.

INDHP

Over to the best part, the Perks!

  • Uncapped Earnings

    With our uncapped commission structure, the sky's the limit!

  • Treat Yourself

    Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.

  • Share the Love

    Avail spouse and family discounts, spreading the joy of Thérapie.

  • Sisterly Love

    10% off Thérapie Fertility & Optilase treatments – because family helps family.

  • Thérapie Fertility

    We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.

  • Optilase Eye Clinic

    We offer free laser eye surgery to all team members after they have been with us for 2 years.

  • Skin Royalty

    Discounts on leading skin brands & treatments (Murad, Skin Theory).

  • Career Pathways

    Embark on a journey of career progression & management training – we believe in promoting from within!

  • Knowledge Oasis

    Immerse yourself in a full week of paid training in our academy, where knowledge is power.

  • Big Birthday Bash Leave

    Enjoy an extra day off on your landmark birthdays to celebrate in style!

  • Longevity Bonus

    Earn extra annual leave days after 2 years of dedicated service.

  • Employee Assistance Scheme

    Access confidential support services for personal and professional well-being.

Application Process

STEP 1

Explore Opportunities: Start by finding the role that excites you.

STEP 2

Submit Your Application: Apply by uploading your CV.

STEP 3

Application Review: Our Talent Acquisition Partners will carefully review your application.

STEP 4

Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.

STEP 5

Interview Stage: Complete the interview process with our team.

STEP 6

Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.

STEP 7

Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.

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