Part Time Administrator jobs in Manchester

Job Title

Occupational Health Sales Administrator

Job Title: Sales Administrator – Occupational Health

Hours: Monday, Tuesday and Wednesday
Working Hours: 7.5 hours per day, 22.5 hours per week

About the Role

We are looking for an organised and confident Sales Administrator to support our Occupational Health clinic.

The main purpose of the role is to respond to enquiries received through the company website, telephone, email and referrals. The successful candidate will speak with potential clients, explain the services available and help convert enquiries into confirmed appointments or instructions.

The role will also provide general administrative support to the Business Development Manager and the wider clinic team.

Key Responsibilities

• Respond promptly and professionally to enquiries received by telephone, email, website or referral.
• Speak with potential clients to understand what service they require.
• Provide clear information about the clinic’s Occupational Health services.
• Follow up enquiries and quotations to encourage clients to proceed.
• Convert incoming leads into confirmed appointments, referrals or instructions.
• Prepare and send quotations using agreed prices and templates.
• Keep accurate records of enquiries, quotations and follow-up activity.
• Update the relevant sales tracker or customer-management system.
• Gather the information needed to set up new clients and services.
• Liaise with the clinic team to arrange appointments and ensure instructions can be completed.
• Provide administrative support to the Business Development Manager.
• Assist with client communications, reports and general clinic administration.
• Support the wider clinic team when required.
• Handle confidential and sensitive information appropriately.

Person SpecificationEssential Skills and Experience

• Previous experience in administration, customer service, sales support or a healthcare setting.
• Confident and professional telephone manner.
• Comfortable speaking with potential clients and following up enquiries.
• Strong organisational and administrative skills.
• Good written communication and attention to detail.
• Able to manage several enquiries and follow-up actions at the same time.
• Confident using email, Microsoft Office and spreadsheets.
• Able to work independently and as part of a wider team.
• Proactive and willing to take responsibility for enquiries from first contact through to completion.

Desirable Experience

Experience within Occupational Health would be an advantage but is not essential.

Applications would also be welcomed from candidates with wider healthcare or medical administration experience, including:

• GP receptionists.
• Medical secretaries.
• Clinic administrators.
• Healthcare administrators.
• NHS or private healthcare reception staff.
• Candidates with experience arranging medical appointments or services.

Full training on the clinic’s Occupational Health services will be provided.

Personal Qualities

The successful candidate will be:

• Friendly, confident and professional.
• Organised and reliable.
• Comfortable speaking with new and existing clients.
• Persistent when following up enquiries.
• Accurate and attentive to detail.
• Helpful and willing to support the wider team.
• Discreet when dealing with confidential information.

Additional Requirements

The successful candidate will be expected to:

• Follow company policies and procedures.
• Comply with data-protection and confidentiality requirements.
• Maintain accurate records.
• Complete any training required for the role.
• Undertake other reasonable duties appropriate to the position.

Experience:

• Occupational health: 2 years (required)
• Lead conversion : 1 year (required)

Work Location: In person