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    • First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in…
    • View all Porcelanosa Grupo jobs - Watford jobs - IT Support jobs in Watford
    • Salary Search: IT SUPPORT ASSISTANT salaries in Watford
    • See popular questions & answers about Porcelanosa Grupo
    • Knowledge of structured cabling support.
    • General network support and troubleshooting skills.
    • Providing software, hardware and network support.
    • Proven experience in IT support or help desk roles with a focus on desktop support and network administration.
    • Job Types: Full-time, Part-time.
    • This is a part-time position requiring 20 hours per week in the office, with a schedule of Monday through Friday from 9am-1pm.
    • Some experience in desktop support, IT helpdesk or a similar practical IT role.
    • This is a part-time role focused on preparing laptops, handling IT equipment and…
    • Proficiency in desktop support for Windows (including Windows Server environments) and macOS operating systems.
    • Pay: £13,218.00-£14,560.00 per year.
    • Knowledge of structured cabling support.
    • General network support and troubleshooting skills.
    • Providing software, hardware and network support.
    • Experience in technical support, software support, or a similar client-facing technical role.
    • The developers are on hand, but the support function will be yours…
    • We are currently advertising other full‑time and part‑time roles.
    • Working Pattern: Hybrid working, including remote support and on-site support across Brio…
    • 25 days holiday plus bank holidays (pro rated for part time workers).
    • To support the business and minimize user downtime and issues by being responsible for the…
    • Knowledge of desktop and laptop hardware support.
    • Contract type and hours: Permanent full time (37.5 hours per week) with on call.
    • Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement.
    • Provide desktop support for projects ensuring effective communication…
IT SUPPORT ASSISTANT
Porcelanosa Grupo
·
3.4
Watford
Part-time
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Job details

Pay information not provided
Part-time
Monday to Friday
Watford

Full job description

Responsibilities

Job role:
First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK.

Daily tasks are as follows:
  • Desktop Support - via phone, email and face-to-face
  • Installation of company software - Wareflow, SAP, MS Office, Design software
  • Setup new users/new PCs
  • MS Windows Server Administration - Active Directory, DNS, DHCP
  • Backup administration
  • SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk
  • Repair/replace hardware - PCs and peripherals, mobile phones, tablets, printers etc
  • Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company
  • Liaise with internal departments for CRM, SAP, Wareflow, Design software
  • Telephony administration
  • Setup company mobiles/hand held devices, tablets
  • Administration of Network infrastructure, Firewalls and Internet connections.
  • First point of contact for antivirus, iPads, Video Conference system

Personal Attributes

Personal attributes;

  • Ability to multitask and remain calm under pressure is essential
  • Flexibility and adaptability
  • Must be able to work on your own initiative - self-motivated, able to think outside the box and come up with solutions to problems quickly
  • Communication Skills - working within contacts in and outside of the organisation

Working Pattern;

  • Part Time
  • Monday to Friday, 30 hours (8am - 2pm / 9am to 3pm) with 1 hour break
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