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    • Commitment to excellent customer service - handling all inbound customer queries in a timely, efficient, and friendly manner.
    • Staff discount on our services.
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    • With 22.5 hours across Monday to Friday, term time only, and flexibility to discuss how the 4.5 hours are worked each day, this role could offer a great balance…
    • 1 x part-time night contract – 18 hours per week: Night shifts are 10:00pm to 7:00am.
    • 1 x full-time night contract – 36 hours per week: Night shifts are 10:00pm…
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    • Manages the Operation: To comply with all current legislation and White Rose policies and procedure including health and safety and retail regulations.
    • Excellent time management skills to complete all duties within allocated timeframes.
    • Follow health and safety guidelines to prevent accidents and promote a safe…
    • Flexible working & flexi time options.
    • CPD to support your occupational expertise and continuous professional development.
    • Company match pension up to 5%.
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    • Cleaning and maintaining areas to a high standard.
    • Carrying out deep cleaning and respond to spillages and emergency cleaning requirements.
    • Working hours: Full time or Part-time considered.
    • Prepare and sterilise instruments and equipment in accordance with health and safety regulations.
    • Job Types: Full-time, Part-time, Permanent.
    • Job Type*: Full-time / Part-time / Flexible shifts available.
    • Paid mileage and travel time.
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    • Creating magical learning moments — from sensory play to story time.
    • Level 3 Nursery Practitioner – Part-Time*.
    • Creativity, enthusiasm, and a sense of humour.
    • The post is 1 full time days (37.5 hours)/1 full-time nights&days (37.5 hours) /1 part-time days (26 hours) , working on a rolling rota including working…
    • Knowledge of health and safety regulations related to cleaning practices is preferred.
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    • To understand and actively participate in the Health & Safety and Equality & Diversity Policies and procedures at all times.
    • Full time/part time/nights/bank* hours available.
    • Full and part time hours available (12 hour shifts)*.
    • Job Types: Full-time, Part-time, Permanent.
    • We are seeking a dedicated and energetic Evening Office Cleaner to join our team on a part-time basis.
    • Excellent time management skills to complete assigned…

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Customer Experience Agent
The Vaults Group
Nottingham
£12.71 an hour
Part-time, Permanent
Apply on company site

Job details

£12.71 an hour
Employee discount, Company pension
Part-time, Permanent
Nottingham

Full job description

The Vaults Group, with fifteen locations, is the biggest provider of private safe deposit boxes in the UK and Ireland. We are thrilled to announce that we are currently accepting applications for the position of Customer Experience Agent at our facility in Nottingham.

Responsibilities:

  • Commitment to excellent customer service - handling all inbound customer queries in a timely, efficient, and friendly manner.
  • Conducting customer branch tours and managing security access, always maintaining client discretion.
  • Handling large volumes of cash in line with the 4-eye policy.
  • Delivering high levels of process control and security.
  • Commitment to all aspects of Health & Safety.
  • Maintaining and securing accurate customer records to guarantee GDPR.
  • Consistently ensuring first-class housekeeping.

Benefits:

  • Birthday off each year as a free holiday.
  • Company pension.
  • Staff discount on our services.
  • Eye care scheme.
  • Health & Wellbeing Programme.
  • Performance-based annual bonus.
  • Paid breaks.

Shift pattern:

  • Saturday = 10:00 - 15:00
  • Sunday = 10:00 - 15:00

Pay: £12.71 per hour

Expected hours: 10.0 per week

Work Location: In person

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