Part Time Medical Receptionist jobs

Job Summary

Please note: this role is fixed Thursday, Friday and Saturday (half day) every week. These days are not flexible, so please only apply if you can commit to all three.

We’re looking for a friendly, organised Receptionist & Clinic Coordinator to join our private dermatology and aesthetics clinic in Chiswick on a part-time basis. You’ll be the first point of contact for our patients, managing bookings, enquiries and day-to-day administration to keep the clinic running smoothly. Once fully trained, you’ll run reception independently on Fridays and Saturdays, so confidence working on your own is essential. Strong admin skills and a professional, approachable manner are key, and full training is provided within a small, supportive team.

What You’ll Be Doing

Front of House & Patient Experience

• Welcoming patients warmly and professionally as their first point of contact
• Managing arrivals, check-in and check-out
• Keeping the reception and waiting area calm, clean and welcoming
• Building real rapport with patients
• Helping patients understand our treatments, skincare and clinic services

Patient Communication & Bookings

• Answering phone calls, emails and clinic enquiries
• Managing practitioner diaries and appointment bookings
• Keeping patient flow smooth throughout the day
• Maintaining accurate patient records and documentation

Clinic Coordination & Operations

• Keeping the daily clinic schedule organised and on track
• Liaising between clinicians, therapists and patients
• Updating clinic systems, documents, templates and checklists
• Monitoring stock and clinic supplies

Compliance, Health & Safety

• Supporting CQC-related processes and documentation
• Following health, safety and infection control protocols

About You

• Friendly, warm and naturally engaging
• Organised, reliable and calm under pressure
• Professional but approachable
• Confident with booking systems, shared documents and digital tools
• Happy working in a small, high-standard, family-run clinic
• Confident running reception independently once fully trained

Skills & Experience

Essential:

• Strong organisational and administrative skills
• Excellent written and spoken English
• Confident speaking with patients and handling enquiries
• Excellent attention to detail

Desirable:

• Experience in a private clinic, dental practice, private GP or premium hospitality setting
• An interest in skincare, aesthetics or wellness

Hours & Location

• Part-time, 3 fixed days: Thursday, Friday and Saturday (half day)
• Chiswick Clinic, West London (W4), in person
• Ideally local or within about 30 minutes’ travel

What We Offer

• Competitive hourly pay
• Full training and ongoing development
• Employee discount
• A friendly, supportive, family-run team

How to Apply
Send us your CV with a short note on why you’d be a great fit for this role.

Expected hours: 20.0 per week

Benefits:

• Employee discount

Work Location: In person