Part Time Medical Receptionist jobs in Manchester

Job Summary

Medical Receptionist, Endocare Diagnostics

As our Medical Receptionist, you’ll be the friendly, professional first point of contact for everyone who comes to Endocare Diagnostics. This role is initially for 16 hours per week. working Monday and Fridays, with the potential to increase hours as our services expand over the coming months.

Many of our patients are anxious about an upcoming procedure or diagnosis, so a warm welcome and a calm, reassuring manner make a real difference to their experience. You’ll guide patients and visitors through their appointments, handle enquiries with care and courtesy, and work closely with colleagues so reception runs smoothly and the right information reaches the right people.

Duties

• Greet patients and visitors in person and by phone in a warm, professional way, put them at ease, answer their enquiries and direct them to the right person or service.
• Manage appointments and routine correspondence, following established procedures and treating every patient’s details with discretion and confidentiality.
• Keep records accurate and up to date, and pass on messages promptly and clearly.
• Stay patient and courteous when reception is busy or a patient is worried or upset, and work with colleagues when patient needs or priorities change.
• Keep the reception area organised, tidy and welcoming.

Required: A friendly, approachable manner, a professional attitude and real care for patients’ comfort and dignity. You’ll need clear communication, good organisation and attention to detail to handle enquiries, records and routine office tasks accurately. You should also be computer literate and confident using email, Microsoft Office and booking or patient record systems, and able to learn new software quickly.

Preferred: Reception, customer service or administrative experience, ideally in a healthcare setting. It helps if you’ve welcomed and supported members of the public, handled sensitive information carefully and worked well as part of a team. Experience with a clinical or patient management system is also an advantage.

Your impact: Your kindness and professionalism set the tone for every patient’s visit. Your clear, accurate messages help our clinical team respond to patients quickly and keep their next steps simple.

Pay: £13.00 per hour

Expected hours: 16.0 per week

Benefits:

• Additional leave
• Company pension
• Free parking
• On-site parking
• Sick pay

Work Location: In person