We are looking for a highly organised and compassionate Oncology Medical Secretary to support the delivery of exceptional patient experience within a specialist cancer centre setting. Acting as a key point of contact for patients, consultants and multidisciplinary teams, you will play a vital role in ensuring smooth clinic operations, accurate medical documentation and seamless coordination of appointments and treatment pathways. We are looking for an experienced administrator or medical secretary with excellent communication and interpersonal skills, strong attention to detail, and the ability to manage sensitive information with professionalism.

The ideal candidate will be confident working in a fast-paced environment, proficient in Microsoft Office and familiar with healthcare systems, and demonstrate strong organisational, prioritisation and time management skills. Experience within Oncology or a healthcare setting is desirable, alongside a proactive, flexible approach and commitment to delivering high-quality, patient-centred service.

Key responsibilities include:

Coordinate patient pathways, including scheduling appointments, managing referrals and supporting oncology treatment planning administration and follow-up
Provide comprehensive medical secretarial support, including clinic preparation, transcription and maintaining accurate patient records
Act as a central point of contact for patients, delivering a professional, compassionate service and managing enquiring effectively
Support day-to-day administrative operations, ensuring accuracy, confidentiality, and smooth clinic and service delivery.

A full copy of the Job Description and Person Specification can be found here

Benefits

Annual Leave: We offer 25 days + bank holidays (increasing to 27 days after 3 years' service)

Salary Sacrifice Pension: We offer an auto-enrolment pension from day 1 with a standard contribution of 5% employee, and 4% employer. You can also opt to enhance your contribution to 6%, to which the employer will also contribute 6%.

Life Assurance: We offer a life assurance scheme equivalent to 3 x your annual salary.

Wellbeing: The wellbeing of our people is extremely important to us, and we therefore offer an enhanced Employee Assistance Programme which offers holistic wellbeing support from fully accredited counsellors and psychotherapists, in the form of on-demand advice and counselling for our people and their immediate family. This service covers mental health concerns, financial worries and physical health anxieties.

Reward & Recognition: All staff have access to our 'Ignite' benefits platform where you will have instant access to savings, cashback and reloadable vouchers for hundreds of leading retailers and brands.

Company Introduction

Icon is a leading integrated healthcare provider with global reach across Australia, New Zealand, ASEAN, the United Kingdom and Germany.

The Group is built on a strong but simple mission to deliver the best care possible, to as many people as possible, as close to home as possible.

We bring together all aspects of comprehensive cancer care, including medical oncology, radiation oncology, haematology, pharmacy, chemotherapy and sterile compounding, research and theranostics to deliver a true end-to-end seamless service for cancer patients internationally.

Icon Group was established in 2015 and the businesses that form Icon have been pillars of the Australian and ASEAN healthcare community for decades. In 2024, Icon expanded into the UK by bringing Pharmaxo Group into the Icon family, alongside a strategic partnership with Nuffield Health and its first cancer centre in Wimbledon, Icon Cancer Centre London. In 2025, we announced our strategic partnership with Evidia in Germany.

With our operations expanding across the globe, this role offers a valuable opportunity to join the team and make an impact.

At the heart of Icon, there is a clear set of values that guide how work, make decision and support one another every day. We are committed to creating an inclusive, respectful and collaborative environment where everyone can thrive and contribute their best. When you join our team, youll be a part of a culture that not only talks about its values, but brings them to life in a meaningful way.

To learn more about us, please visit: Cancer care careers UK | Join a growing team at Icon Cancer Centre UK