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    • Knowsley Youth Justice Service are currently looking for a skilled full time Family & Victim Intervention Officer.
    • Plan and schedule inspections, ensuring resources are used effectively.
    • Keep residents informed and supported throughout the process.
    • As part of a supportive and collaborative Care at Home Senior Management Team, you will contribute to strategic planning, service improvement, and robust…
    •  At all times work within Abbey Healthcare H&S policy and procedures.
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    • § Involvement in all aspects of care planning, to include assessments and contextual safeguarding.
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    •  At all times work within Abbey Healthcare H&S policy and procedures.
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    • This is a full time, term time role (5 days a week) however we would consider part time and job share applications.
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Job Post Details

Administrator Support Assistant - job post

Penna for Care Inspectorate
Dundee DD1 4NYHybrid work
£29,817 - £32,679 a year - Permanent, Full-time
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Job details

Pay

  • £29,817 - £32,679 a year

Job type

  • Permanent
  • Full-time

Location

Dundee DD1 4NYHybrid work

Full job description

Compass House, 11 Riverside Drive, Dundee DD1 4NY, flexible location with expectation of travel to Dundee for team working requirements

About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

About the role

We are recruiting an Administrator Support Assistant (internally known as Chief Inspector Support Assistant (CISA)) on a permanent contract and this postholder will provide a personal assistant (PA) role supporting the Chief Inspector of Registration and Complaints and their service managers. The registration team manages registrations for:

  • all early learning and childcare services
  • children and young people’s services
  • adult services
  • variations, where a service might want to change its conditions of registration 
  • concerns about illegally operating services from members of staff or the public.

Across Scotland there are four complaints teams who manage and investigate complaints raised with us about registered care services. When people are concerned about the standard of care provided by a registered service, they can raise this with us. We try to ensure that complaints are addressed properly and in good time.

Reporting to the executive support officer, you will be part of a small team of chief inspector support assistants and part of the wider Executive and Committee Support team.

Duties will be varied and include prioritising correspondence, dealing with internal and external enquiries, composing responses to routine correspondence, managing diaries, making appointments, and arranging travel, accommodation, meetings, conference rooms, and hospitality for visitors as necessary.

Having excellent planning and organisational skills, you will be expected to co-ordinate the administrative process for Scottish Government briefings and adhering to strict deadline requirements.

The role will also include the preparation and circulation of agendas and paperwork for meetings, attendance at internal and external meetings, taking minutes, notes and action records, monitoring the shared mailbox and dealing with any tasks required, formatting documents for high level management meetings, maintaining staff list spreadsheets and assisting in the design and preparation of PowerPoint presentations as and when required.

About you

You should be educated to SCQF Level 5 or have the relevant skills and experience for this role. You can find more about SCQF Level 5 on their website.

You will have experience of providing business support to senior management in a fast-paced change environment. You are highly organised and able to plan and manage your time and workstreams efficiently and effectively. You understand that priorities and deadlines can change quickly, and you respond flexibly and effectively.

You will have a proactive approach and be confident in using your own initiative. Your attention to detail is meticulous and you have a clear commitment to maintaining high standards. You are a great team worker and able to build and maintain good working relationships.  

You will have excellent word processing and IT skills with experience of Microsoft applications, including a good working knowledge of Excel. You will also have experience of diary management and taking detailed notes of meetings or minutes.

Closing date: by 8:00am on Monday 13 July 2026.

We anticipate holding panel interviews with a written exercise on Wednesday 22 and Thursday 23 July 2026, in person at our Dundee office.

Job Types: Full-time, Permanent

Pay: £29,817.00-£32,679.00 per year

Work Location: Hybrid remote in Dundee DD1 4NY

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