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GP Receptionist/Administrator
Broken Cross Surgery, Waters Green Medical Centre
Macclesfield SK11 6JL
£13.33 an hour
Part-time, Permanent
Apply now

Job details

£13.33 an hour
Company pension
Part-time, Permanent
Macclesfield SK11 6JL

Full job description

Join Our Friendly GP Practice Team

Broken Cross Surgery is a busy, patient-focused GP practice providing high-quality healthcare to our local community. We are looking for an enthusiastic, organised, and compassionate Receptionist/Administrator to join our dedicated team.

This is a varied and rewarding role that combines front-line patient contact with administrative support. The successful candidate will play a key role in ensuring our patients receive an excellent service while supporting the smooth running of the practice.

Main Duties and Responsibilities

As a Receptionist/Administrator, you duties will include:

  • Welcome patients and visitors in a professional and friendly manner.
  • Answer incoming telephone calls and deal with patient enquiries efficiently.
  • Book, amend and cancel appointments using the practice clinical system.
  • Manage incoming and outgoing correspondence.
  • Scan, file and maintain accurate electronic patient records.
  • Liaise with GPs, nurses and other healthcare professionals.
  • Handle confidential patient information in accordance with GDPR and NHS requirements.
  • Support a variety of administrative functions within the practice.

We are looking for someone who:

Essential

  • Has excellent customer service and communication skills.
  • Is confident using computer systems and Microsoft Office applications.
  • Can remain calm and professional when working in a busy environment.
  • Has strong organisational and multitasking abilities.
  • Demonstrates attention to detail and accuracy.
  • Works well both independently and as part of a team.
  • Understands the importance of confidentiality.
  • Can provide flexibility to cover additional hours for colleague leave and absence.

Desirable

  • Previous experience in a GP practice, NHS, healthcare or reception setting.
  • Experience using EMIS Web or other clinical systems.
  • Knowledge of NHS primary care services.
  • Experience handling confidential information.

What We Offer

  • Supportive and friendly working environment.
  • Full training and ongoing development opportunities.
  • NHS pension scheme (subject to eligibility).
  • Broken Cross Surgery is an equal opportunities employer.

How to Apply

Please submit an up to date CV outlining why you would be suitable for the role.

Job Types: Permanent, Part-time

Pay: £13.33 per hour

Expected hours: 18.0 per week

Ability to commute/relocate:

  • Macclesfield SK11 6JL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Macclesfield SK11 6JL (preferred)

Work Location: In person

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