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    • Opportunity to build relationships with regular patients.
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Job Post Details

Optical Receptionist (Part-time) - job post

Whitehouse & Son Opticians
Nuneaton CV11 4EJ
£12.71 an hour - Part-time

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time

Location

Nuneaton CV11 4EJ

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • Casual dress

Full job description

Job Overview

We are seeking a friendly, organized, and detail-oriented Optical Receptionist to join our dynamic eye care team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing appointment scheduling, patient check-ins, and administrative tasks. Your positive attitude and excellent communication skills will help create a smooth and professional experience for everyone who walks through our doors. This paid position offers an exciting opportunity to be part of a caring team dedicated to improving vision health.

Responsibilities

  • Greet patients and visitors warmly, providing exceptional customer service from the moment they arrive
  • Schedule, confirm, and reschedule patient appointments using our practice management software
  • Manage patient check-in and check-out processes accurately and efficiently
  • Answer phone calls promptly, directing inquiries to the appropriate team members or departments
  • Maintain organized patient records and ensure confidentiality of sensitive information
  • Assist with administrative duties such as filing, data entry, and inventory management of optical supplies
  • Support the clinical team by preparing patient charts and updating electronic health records as needed

Qualifications

  • Prior Optical Assistant/Receptionist experience required.
  • Excellent communication skills with a friendly, professional demeanor
  • Strong organizational skills with attention to detail
  • Ability to multitask effectively in a fast-paced environment
  • Proficiency with basic computer applications; experience with practice management software is a plus
  • Ability to work collaboratively as part of a team while maintaining independence in daily tasks

Join us in delivering outstanding eye care experiences! We are committed to fostering a positive work environment where your skills can shine and your contributions make a real difference. This role provides valuable experience in healthcare administration within a vibrant optical practice dedicated to enhancing vision health for our community.

Pay: £12.71 per hour

Benefits:

  • Casual dress
  • Company pension
  • Employee discount

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Optical : 1 year (required)

Location:

  • Nuneaton CV11 4EJ (preferred)

Work Location: In person

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