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Job Post Details

Retail Assistant (Part-Time) - job post

Chocolat in Kirkby Lonsdale
3 New Road, Carnforth LA6 2AB
From £12.71 an hour - Part-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time

Location

3 New Road, Carnforth LA6 2AB

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Company pension

Full job description

Overview

We are looking for an experienced retail assistant to fill a part time role in our family run chocolate shop, located in Kirkby Lonsdale, Cumbria.

The position involves a varied and exciting mixture of roles and responsibilities, many of which are outlined below.

We are looking for a candidate that is able to commit to a minimum of 2 days per week, between the hours of 10am - 5pm.

This is a role suited to an experienced retail worker with a creative side. We continually strive to create new and exciting products that are then sold on our shop premises as well as on our website.

We would like to find a friendly, enthusiastic, customer-service focused retail enthusiast to help nurture and develop our business, both in store and online.

Responsibilities

  • Manage all aspects of the day-to-day running of the shop - including but not limited to in-store and online sales and customer service
  • Ensure compliance with company policies and procedures
  • Maintain a clean, tidy and organised shop and back office environment
  • Handle customer enquiries - in person, over the phone and digitally
  • Monitor and service website orders

Skills and Qualifications

  • Minimum of 10 A*-C Grade GCSE’s
  • At least 2 years experience working in a retail position in a similar industry
  • Experience with digital POS systems
  • Excellent communication skills to interact with customers, staff, and management
  • Excellent customer service skills
  • Proficient phone and face to face etiquette for handling customer inquiries and interactions professionally
  • Exceptional organisation skills and time management
  • Experience with basic IT programmes including but not limited to Microsoft Word, Email and Excel
  • Experience with Shopify CMS (good to have but not essential as training will be provided for the right candidate)

Interested applicants please email your covering letter and CV to holly1492@live.com or apply direct via Indeed.

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • Employee discount
  • Free parking

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Retail sales: 1 year (preferred)
  • Customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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