About us
Loch Lomond Golf Club is one of the world’s finest private members golf clubs. It sits on the “bonnie bonnie banks” of Loch Lomond, amidst breathtaking scenery but within easy reach of Glasgow and Stirling. Our 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and is a truly special place to develop your career - offering wonderful opportunities to learn and grow within a professional team.
Sitting at the heart of our estate is Rossdhu House, a Georgian mansion now home to the clubhouse, where breakfast lunch and dinner is served in our Spikes Bar or halfway house, or more formal dining in private spaces or at special events. The Club also boasts accommodation, with 53 individually designed suites spread across the clubhouse, and surrounding lodges and cottages. As well as world class golf, our Members and guests can also enjoy traditional outdoor pursuits, from boating on the loch, pheasant shooting and stalking as well as river and loch fishing and hill walking. Or for indoor relaxation our five-star spa set within a beautiful walled garden offers an extensive holistic treatment menu, thermal pools and a gym.
Some work here permanently to develop a career in golf and hospitality, some work only seasonally across the busy summer months, while others work part time and flexibly around personal commitments or studies. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to discussing shift patterns and contract types to suit your needs.
What’s in it for you
We want all our team to feel appreciated for their hard work. As well as a competitive salary (we are proud to be a Living Wage Employer) you will have access to the following benefits whilst working with us at the Club:
- Free employee meals
- Pension scheme
- Life assurance
- Enhanced holiday entitlement of 30 days rising with service
- Enhanced maternity, and paternity leave with service
- Cycle to Work Scheme
- Refer a friend bonus scheme
- Discounted winter gym membership available, as well as discounted spa treatments, golf, country pursuits, car valeting, floristry services and also on retail products
- Long service awards
- Vibrant social, charity and wellbeing events
- Employee Assistance Programme, offering lifestyle and wellbeing support and counselling via a confidential helpline
- We can also offer fully funded, work-based training and development which includes everything from apprenticeships, structured work experience and supported scholarships through to supervisory and management development programmes, specialist craft training, and formal qualifications up to HND and degree level
Scope of the Role
Reporting to the Golf Operations Manager and Golf Professionals, you will be responsible for delivering a high-quality service to our members.
Duties will include:
- Greeting members and guests on arrival and providing a warm, professional welcome.
- Preparing golf bags, trolleys, and buggies before play.
- Assisting with the first tee, starter, and ranger duties to ensure smooth pace of play.
- Coordinating with the caddie team and managing caddie requests.
- Communicate relevant changes to golf tee times to relevant departments.
- Providing expert product advice on golf equipment, apparel and accessories
- Processing sales transactions accurately and efficiently
- Assisting with merchandising, stock replenishment and inventory control
- Maintaining high visual and housekeeping standards within the shop
- Supporting custom fitting services and promotional activity where required
- Building positive relationships with Members and their guests
- Assisting with the receipt, pricing and organisation of deliveries
To be eligible you will need:
- Knowledge of golf and previous customer service experience (retail experience an advantage).
- Excellent interpersonal, communication and organisational skills
- Current UK driving licence
Diversity Statement
We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees giving priority only to qualities and skills required for each role. We aim to provide meaningful employment, a warm and welcoming culture, excellent working conditions and all the assistance and adjustments we can.
If you need us to do anything to support you during the recruitment process (such as adjustments on how you apply, alternative formats of information, or adjustments to the assessment process itself), please let us know via recruitment@lochlomond.com and we will be happy to help.
