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Job Post Details

Warehouse Robot Support Technician - job post

Altay Tech Ltd
Luton
From £110 a day - Full-time, Fixed term contract

Job details

Pay

  • From £110 a day

Job type

  • Fixed term contract
  • Full-time

Shift and schedule

  • Night shift
  • Day shift

Location

Luton

Benefits

Pulled from the full job description

  • Company pension

Full job description

Bilingual Warehouse Robotics Support Engineer

Locations: Magna Park (LE17 4XH) and Pitstone (LU7)
Pay: £110–£115 per shift
Job type: Full-time / Part-time
Working pattern: 5 shifts per week
Workplace: On-site

About the role

Altay Tech Ltd is looking for bilingual Warehouse Robotics Support Engineers to provide on-site technical support for automated warehouse robotics systems.

You will be responsible for responding to system faults, carrying out basic repairs on warehouse robots and communicating with the on-site customer.

This role requires both Chinese and English, as you will need to coordinate with Chinese-speaking technical teams and English-speaking site personnel.

Main responsibilities

  • Respond to faults and alerts within the warehouse robotics system
  • Carry out basic troubleshooting, maintenance and repairs on warehouse robots
  • Communicate with the on-site customer regarding faults, repairs and operational updates
  • Escalate complex technical issues to the relevant support team
  • Coordinate with Chinese-speaking engineers and technical support teams
  • Record faults, repairs and actions taken
  • Follow all warehouse health and safety requirements
  • Maintain a professional and helpful attitude when dealing with customers

Shift patterns

Employees can normally be scheduled for 5 shifts per week, depending on availability and operational requirements.

Day shift

  • 13:00–21:00 (To be determined)
  • Includes a one-hour unpaid break
  • £110 gross per shift

Night shift

  • 5:00–13:00 & 21:00–5:00 (To be determined)
  • Includes a one-hour unpaid break
  • £115 gross per shift

Additional shifts may be available depending on business requirements.

Requirements

  • Able to communicate effectively in both Chinese and English
  • Previous experience or a relevant background in robotics, automation, engineering, maintenance, electrical work, mechanical work, IT support or a similar technical field
  • Comfortable using a laptop and technical software
  • Able to follow technical instructions and troubleshooting procedures
  • Good communication and customer service skills
  • Reliable, punctual and responsible
  • Must have the right to work in the UK

What we offer

  • £110 gross per day shift
  • £115 gross per night shift
  • Flexible scheduling of 5 shifts per week
  • On-the-job training
  • Workplace pension where eligible

Application questions

When applying, please confirm:

  • Can you communicate effectively in both Chinese and English?
  • Which location can you work at: LE17 4XH, Pitstone or both?
  • Do you prefer day shifts, night shifts or both?
  • How many shifts would you like to work each week?
  • Please briefly describe your relevant technical, engineering, robotics or maintenance experience.
  • Do you have the right to work in the UK?
  • Can you reliably travel to the work location for the stated shift times?

Pay: From £110.00 per day

Language:

  • Chinese (required)
  • English (required)

Work Location: In person

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