Pastoral jobs in West Midlands Region

Transition Coordinator

Job description | Bridge the Gap Malvern Ltd

Responsible to: Team Leader and Directors
Hours: Monday to Thursday, 9.00am to 4.30pm; Friday, 9.00am to 4.00pm. Term time plus two weeks.
Location: Students’ local communities, homes, BTGM offices and other locations appropriate to their individual programmes.

Our mission

Our mission is to bridge the gap between today's challenges and tomorrow's opportunities, supporting every young person through their transition to adulthood with specialist education and personalised support, enabling them to flourish as confident, independent and valued members of their communities.

The BTGM Way WISER

Five principles guide how we work, support and grow together.

W WELLBEING | We put people first.

We create an environment where every young person and every member of staff feels safe, supported, listened to and valued. We recognise that wellbeing is the foundation for learning, confidence and personal growth, responding with care so that everyone has the opportunity to thrive.

I INCLUSION | Everyone belongs.

We value every individual and celebrate difference. We listen without judgement, remove barriers and make reasonable adjustments so that every young person can access the same opportunities to learn, grow and succeed.

S SUPPORT | Compassion, encouragement and purpose.

We build trusting relationships and work alongside young people, families, colleagues and partners with compassion, encouragement and purpose. Through consistent support, we help every individual overcome barriers, develop resilience and move confidently towards independence.

E EMPOWERED CREATIVITY | We find a way forward.

We believe there is always another way. We remain curious, adaptable and solution focused, encouraging innovation, challenging conventional thinking and empowering both young people and colleagues to discover new possibilities.

R RESPONSIBILITY | We do the right thing.

We act with honesty, integrity and accountability in everything we do. We take ownership of our actions, keep our promises, communicate openly and always place the best interests of our young people at the heart of every decision.

Main purpose of the role

To creatively engage and support young people with special educational needs and disabilities, improving their wellbeing, access to education, social participation, independence and future employment opportunities.

This is a key pastoral and coordination role, working directly with students, families, colleagues and external partners to deliver personalised programmes linked to Education, Health and Care Plan (EHCP) outcomes and Preparation for Adulthood priorities.

Key performance indicators

Targets will reflect each student’s starting point and individual needs. Progress will be recorded and reviewed at least half termly with the Team Leader.

1 Engagement

Support students to take part regularly and meaningfully in their agreed programme.

Measure: The proportion of students meeting their agreed engagement targets, supported by attendance and participation records.

2 Progression

Support students to develop their skills, confidence and independence from their starting point.

Measure: The proportion of students making evidenced progress towards their EHCP outcomes and personal goals.

3 Achievement of Targets

Support students to achieve their agreed learning and development targets.

Measure: The percentage of individual targets achieved by the agreed review date. Where targets are not met, agree further support and next steps.

Key responsibilities

Student support and personalised programmes

• Provide consistent pastoral support for young people with social, emotional and other complex needs, including those experiencing anxiety, trauma or barriers associated with autism and ADHD.
• Develop a thorough understanding of each student’s EHCP, support needs, aspirations and Preparation for Adulthood outcomes.
• Work with students and, where appropriate, their families to design and deliver personalised programmes of learning and development.
• Build positive, trusting relationships that promote confidence, self esteem, wellbeing and independence.
• Apply a range of engagement approaches, adapting activities and support to meet individual needs.
• Work with students in their homes, local communities, BTGM offices and other agreed settings, following organisational policies and safe working procedures.
• Work collaboratively with BTGM teachers to develop and implement individual education plans and support access to formal learning.

Partnership working and transition

• Maintain effective communication with families, colleagues, external professionals and providers.
• Build relationships with local employers and community organisations to create suitable work experience, volunteering and progression opportunities.
• Support employers and providers to understand students’ needs and implement appropriate adjustments.
• Help students prepare for and access appropriate next steps in education, employment, independent living and community participation.

Monitoring recording and review

• Maintain accurate and timely attendance, engagement and progress records in BTGM’s designated systems, including LearnTrek and Skills Builder where applicable.
• Evaluate programme effectiveness and adapt support in response to evidence and student feedback.
• Prepare clear progress reports that identify achievements, barriers, interventions and next steps.
• Contribute to Student Progress Meetings with current evidence, proposed targets and recommendations for future provision.
• Coordinate and support EHCP annual review meetings as directed, gathering student and family views, preparing evidence and completing required paperwork within agreed timescales.
• Follow up actions arising from progress meetings and annual reviews.

Safeguarding and professional responsibilities

Safeguarding health and safety

• Follow BTGM’s safeguarding policies and report safeguarding concerns without delay to the Designated Safeguarding Lead, using the alternative escalation route in policy when necessary.
• Report health and safety concerns promptly through BTGM’s designated reporting arrangements.
• Complete, review and follow relevant risk assessments, seeking approval where required.
• Follow lone working, home visit, transport and off site activity procedures.
• Escalate attendance or engagement concerns to the Team Leader promptly, and to the Designated Safeguarding Lead where there is a safeguarding concern.
• Maintain professional boundaries and handle personal information securely and confidentially.

Transport

• Arrange student transport in accordance with BTGM policy and individual support plans.
• Where authorised, transport students using a suitable vehicle with appropriate business insurance covering the activity.
• Ensure all required vehicle, driver, consent and risk assessment checks are completed in accordance with BTGM policy.

Professional responsibilities

• Demonstrate the WISER values in daily practice.
• Participate in supervision, performance reviews, team meetings and quality improvement activities.
• Complete mandatory training and continuing professional development relevant to the role.
• Work collaboratively, communicate professionally and take responsibility for agreed actions.
• Undertake other reasonable duties appropriate to the role, as directed by the line manager.

Equality and inclusion

All staff are expected to demonstrate respect for individual needs and differences through their behaviour and practice. This includes promoting equality of opportunity, making appropriate reasonable adjustments and respecting the protected characteristics covered by the Equality Act 2010.

Safeguarding commitment

Bridge the Gap Malvern Ltd is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All employees and workers are expected to share this commitment and follow the organisation’s safeguarding policies and procedures.

Person specification

Essential

• Proven experience of direct work with vulnerable young people and the ability to build positive, professional relationships.
• Knowledge of autism, ADHD and other complex needs, and their potential impact on engagement and learning.
• Experience of supporting young people and families who face barriers to engaging with education or services.
• Understanding of how trauma, poor mental health, substance misuse, domestic abuse and other family circumstances can affect young people.
• Ability to plan personalised support, set measurable targets and evaluate engagement and progression.
• Ability to maintain accurate records and produce clear, evidence based reports.
• Effective communication, organisation and partnership working skills.
• A strong commitment to inclusion, equality of opportunity and safeguarding.
• A patient, non judgemental, adaptable and creative approach, with the ability to remain calm in challenging situations.
• Willingness to undertake mandatory training and professional development.
• A full driving licence and access to a suitable vehicle with appropriate business insurance for required duties, subject to consideration of reasonable adjustments.
• Satisfactory completion of the pre employment checks applicable to the role, including an enhanced DBS check and relevant barred list checks where legally eligible.

Desirable

• Relevant qualifications in education, youth work, social care or a related discipline.
• Experience of working with EHCPs and contributing to annual reviews.
• Knowledge of transitions into adult services, further education, employment and independent living.
• Understanding of mental health needs and their impact on family life.
• Understanding of the effects of poverty, parenting challenges and adult wellbeing on young people.
• Experience of using LearnTrek, Skills Builder or comparable recording and assessment systems.
• Experience of developing work experience, volunteering or community opportunities.

Review of the job description

This job description sets out the main responsibilities of the role and is not exhaustive. It may be reviewed in consultation with the postholder to reflect changes in service needs and organisational requirements.

Why Join Us?

At BTGM, we believe in the potential of every young person. You’ll be part of a compassionate, creative and collaborative team that values personal development, innovation, and high-impact support. If you’re committed to making a real difference and thrive in a varied, flexible role, we’d love to hear from you.

How to Apply:

Please apply with your CV. We will carry out initial screening, followed by a face to face interview. BTGM operates a safer recruitment policy.

Interviews: TBC

We may assess applications on a rolling basis and shortlist and invite candidates to interview at any time, including before any advertised closing date.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. You must disclose all convictions irrespective of whether they are spent or not.

Bridge the Gap Malvern Ltd and all its services are committed to safeguarding and promoting the welfare of children and young people, therefore all workers and employees within Bridge the Gap Malvern are expected to share this commitment.

We are an equal opportunities employer. Our Equality & Diversity Policy is available on our website www.bridgethegapmalvern.com

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

• Company pension
• Sick pay
• Work from home

Application question(s):

• Do you meet the Essential criteria listed for this role?

Work Location: Hybrid remote in Malvern WR14 4QH