Patient Escort jobs

About the role

Are you looking for a meaningful and rewarding role where you can truly make a difference to people’s lives?

And exciting opportunity has arisen for dedicated individuals to join the Isle of Man Ambulance Non-Emergency Patient Transport Service (NEPTS) as Patient Transport Service Operatives. In this essential role, you will provide safe and reliable transport for patients and service users across the Isle of Man, ensuring they reach treatment centres and other destinations with exceptional care and support. Your responsibilities will involve assisting individuals with varying needs, prioritising their comfort and safety at all times.

This includes manual handling, navigating stairs, and securing essential equipment like wheelchairs and stretchers during transit. Some patients may need assistance being carried (including up or down stairs), transported in a wheelchair or stretcher and safely escorted to and from the vehicle. You’ll drive a variety of vehicles, including equipped NEPTS ambulances and wheelchair-accessible vehicles, delivering non-urgent, planned patient journeys. Whether working independently or as part of a supportive crew, you will play a key role in ensuring a seamless and caring transport experience.

No formal qualifications are necessary for this role - we’ll provide all the training you need! The only requirement is a full, valid manual driving licence.

If you’re compassionate, reliable and ready to play a vital role in someone’s journey, we’d love to hear from you

Please note, this role will involve working day shifts, including Saturdays which will be on a rota basis. Part-time hours may also be considered.

A workplace that invests in you

A competitive salary that increases each 12 months until you reach the salary maximum.

A generous annual leave entitlement starting at 27 days and 10 Public Holidays.

Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

You may be eligible for a Blue Light Card, unlocking a wide range of exclusive discounts on shopping, food and leisure activities at hundreds of popular high street and online retailers.

Access to the staff canteen at Noble’s Hospital where you can purchase affordable food and drinks in your breaks.

Free on-site car parking.

Our on-site education and training centre, Keyll Darree, comprises a lecture theatre, well stocked medical library, training facilities and a state-of-the-art simulation lab which is operated by trained simulation practitioners.

Ability to apply for an unpaid career break after 3 years’ service.

Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.

Things to note

An enhanced with barring police check is required for this post, the cost of which will be covered by the Isle of Man Government.

Please note a relocation package is not available for this role.

Please note, the interview process for this role will include a driving assessment.

Ready to apply?

We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at Ambulancejobs.ManxCare@gov.im.

To get the best out of your application, read our article on the important essentials you need to know before applying.

Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online, please contact us on 01624 685000 or by email at helpmeapply@gov.im.