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Patient Experience Manager jobs in Leamington Spa

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    • Minimum three years' recent NHS experience managing 18 Week RTT patient pathways or undertaking RTT validation within an NHS Trust.
    • Ensure the appropriate management of patient information and the co-ordination of patient pathways through collaborative working with medical secretaries,.
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    • Previous experience in a healthcare setting is desirable.
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    • To register new patients, to update patient personal data in records and validate patient details.
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Job Post Details

NHS 18 Week RTT Data Validator (5 Positions) - job post

Talabs Group Uk Ltd T/a Talabscare
West Midlands Region
£18 - £25 an hour - Full-time, Fixed term contract
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £18 - £25 an hour

Job type

  • Fixed term contract
  • Full-time

Location

West Midlands Region

Benefits

Pulled from the full job description

  • Referral programme
  • Employee mentoring programme
  • Sick pay
  • Company pension
  • Health & wellbeing programme
  • Transport links

Full job description

NHS 18 Week RTT Data Validator (5 Positions)Overview

Talabs Group UK Ltd t/a TalabsCARE is recruiting experienced NHS 18 Week RTT Data Validators for an urgent NHS elective recovery programme with a Acute NHS Trust in the West Midlands. We are seeking to appoint up to five experienced professionals for this initial project.

This is an excellent opportunity to contribute to a high-profile NHS elective recovery programme by supporting the Trust's Referral to Treatment (RTT) performance and improving patient pathway accuracy.

Successful candidates will play a key role in validating patient pathways, improving data quality, and ensuring compliance with national NHS 18 Week RTT standards.

Contract: Fixed-Term (1 July – 31 October)
Location: West Midlands
Working Pattern: Full-time (37.5 hours per week)

Applications are reviewed daily, and early applications are encouraged as interviews may be arranged before the closing date.

Please note: Applicants must have recent NHS RTT validation experience. Applications without relevant NHS experience are unlikely to be shortlisted.

Key Responsibilities

  • Validate NHS 18 Week Referral to Treatment (RTT) patient pathways.
  • Review and maintain accurate patient pathway data in accordance with NHS RTT guidance.
  • Identify and resolve pathway discrepancies to support waiting list accuracy.
  • Update and maintain patient records using NHS Patient Administration Systems (PAS).
  • Produce accurate reports and validation data using Microsoft Excel.
  • Work closely with operational managers, clinicians and administrative teams to resolve validation queries.
  • Ensure compliance with NHS Information Governance, confidentiality and data protection requirements.
  • Support the Trust in achieving elective recovery and RTT performance targets.

Essential Requirements

  • Minimum three years' recent NHS experience managing 18 Week RTT patient pathways or undertaking RTT validation within an NHS Trust.
  • Proven experience working within NHS 18 Week RTT pathways.
  • Strong understanding of NHS RTT rules, national guidance and patient pathway management.
  • Experience using NHS Patient Administration Systems (PAS).
  • Excellent Microsoft Excel skills.
  • Strong attention to detail with the ability to analyse and validate large volumes of patient data accurately.
  • Ability to work independently, manage priorities and meet deadlines.
  • Excellent written and verbal communication skills.
  • Applicants must have the legal right to work in the United Kingdom.

Desirable

  • Experience using Oasis PAS.
  • Experience supporting NHS elective recovery or waiting list initiatives.
  • Previous experience working within an Acute NHS Trust.

Why Join Talabs Group UK Ltd?

  • Opportunity to support an NHS elective recovery programme and contribute to improving patient access to care
  • Immediate interviews for suitable candidates.
  • Competitive hourly rate (£18.00–£25.00 per hour, depending on experience and client approval).
  • Dedicated recruitment and compliance support throughout your assignment.
  • Company pension (where applicable).
  • Employee mentoring and ongoing support.
  • Health & wellbeing support.
  • Referral programme.
  • Opportunity to join the Talabs Healthcare Talent Network for future NHS opportunities. Opportunity to support an NHS elective recovery programme and contribute to improving patient access to care

How to Apply

If you have the required NHS RTT experience and are available to start from 1 July, we'd love to hear from you.

Please email your CV to:

career@talabscare.co.uk

Subject: RTT Data Validator – West Midlands

When applying, please include:

  • Current NHS employer (if applicable)
  • Total years of NHS RTT experience
  • NHS Patient Administration System(s) used (e.g. Oasis, Cerner, Lorenzo, Medway)
  • Current location
  • Notice period
  • Earliest available start date

Applications are reviewed daily, and shortlisted candidates will be contacted promptly.

Please note that only applicants who meet the essential NHS RTT experience requirements will be contacted.

About Talabs Group UK Ltd

Talabs Group UK Ltd t/a TalabsCARE provides workforce solutions to healthcare organisations across the United Kingdom, supporting clinical, non-clinical, elective recovery and operational staffing requirements through a quality-driven and compliance-focused approach.

Pay: £18.00-£25.00 per hour

Benefits:

  • Company pension
  • Employee mentoring programme
  • Health & wellbeing programme
  • Referral programme
  • Sick pay
  • Transport links

Application question(s):

  • Please briefly describe your NHS RTT validation experience.

Experience:

  • NHS 18 Week RTT / Patient Pathway Validation: 3 years (required)

Work Location: In person

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