At PAUL UK, every day starts with the smell of freshly baked bread and the buzz of welcoming our customers. As a Retail Team Member, you’ll help create memorable moments for everyone who walks through our doors. If you’re passionate about great food, great coffee, and great service, you’ll fit right in.

What You’ll Be Doing

Delivering exceptional customer experiences - you’ll greet customers with warmth, offer genuine hospitality, and make every visit feel special
Serving our products with pride - from perfectly crafted coffees to our iconic pastries, you’ll prepare and serve items to the highest standard
Being a star teammate - you’ll roll up your sleeves and support your colleagues, keeping the shop running smoothly and creating a positive team vibe
Keeping quality and safety at the heart of everything - you’ll follow our food safety practices and production procedures with care and attention
Getting involved wherever needed - you’ll take on a variety of tasks and follow guidance from the management team to ensure the shop always looks and feels its best.

What You’ll Get as Part of the PAUL UK Family

Flexible working hours – including early starts for the morning people
A birthday cake on us – celebrate with your team or take it home
A clear career path – with training and development at every stage
Free food during shifts + 50% off when you’re not working
Healthcare Scheme access
Early access to wages via Stream
Refer a Friend bonuses
Employee Assistance Programme – wellbeing, counselling financial guidance
Nest Workplace Pension
Interest-free travel loan with Forest bikes

What We’re Looking For

We want enthusiastic, positive team members who love high-quality food and coffee, thrive in a busy environment, and enjoy giving outstanding service. If you’re a great communicator and a real team player, you’ll feel at home here.

About PAUL UK

PAUL began as a small family bakery in Lille, France, and has grown into a global name in traditional French baking. Since arriving in the UK in 2000, we’ve built our reputation as the world’s local French bakery. Our people are the heart of our success—and we’d love you to be part of our story.

The Paul Bakery and Café in Gloucester Road is at number 73, close to the junction with Cromwell Road in South Kensington. The area is largely residential, with many typical London garden squares between Cromwell Road and Fulham Road to the South, and Kensington Gardens to the North. A stroll up Gloucester Road and Palace Gate brings you out opposite the gate to Kensington Palace, former home of the Princess of Wales. Turn left here and you will be in Kensington High Street with its many fashionable shops. Our Bakery and Café in Gloucester Road has seating inside and out and is a popular place to meet up over coffee and cakes, or a light breakfast or lunch, as well as a destination for lovers of fresh, hand-made French bread. The nearest station is Gloucester Road (Piccadilly, Circle and District Lines).