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Job Post Details

Pest Risk Response Technician - job post

Contego Environmental Services Ltd
3.8 out of 5 stars
Nottingham
Permanent, Full-time

Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Overtime

Location

Nottingham

Benefits

Pulled from the full job description

  • Additional leave
  • Company car
  • Company pension
  • Private medical insurance

Full job description

PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | OVERTIME AVAILABLE |

Are you seeking a fresh challenge in your life?

Pest Control is a dynamic industry that requires individuals with exceptional analytical abilities – those who leave no stone unturned. We're searching for individuals who possess a passion for nature and a commitment to safeguarding public health, ensuring that our customers and their properties remain pest-free.

We are in need of individuals who provide top-notch customer service, fulfilling their commitments, all while working for a company that prioritizes your training and development, and values your contributions!

So, who are we?

Contego stands as one of the UK's fastest-growing pest control companies, delivering what we believe to be the finest customer experience in the industry for anyone in need of pest control services. We are a team-oriented business that cares for and appreciates our team members and their contributions to our expansion. We're ambitious, yet we maintain a hands-on approach to supporting our teams...

Through growing contracts our development is continuous, and as a result, we are offering an exciting opportunity for an experienced pest management technician, or a trainee, to join our team in the Nottingham area.

What will my role entail?

The position will be fast-paced and demanding, focusing on troubleshooting pest-related issues for our diverse clientele to address their pest concerns. We believe in delivering outstanding customer service and problem-solving – it's the heart of our business.

We're looking for an RSPH Level 2 or equivalent to fulfil this role.

You'll be working 45 hours per week, with overtime available.

This van-based role will involve inspections and treatments for both commercial and residential properties, site surveys, and offering guidance to customers. Problem-solving and risk reduction are central to the way we work.

Role Specification:

  • Must be Level 2 RSPH/BPCA qualified as a minimum.
  • Attend sites to complete PPM (planned preventative maintenance) visits within agreed contractual timescales.
  • Attend sites to complete call-out and follow-up processes within agreed contractual timescales.
  • Complete detailed and thorough inspections as per the specification of the contract.
  • Apply approved, relevant and robust treatments for the pest species being managed.
  • Complete detailed and thorough reports outlining all actions completed, or to be completed, so the customer has a full understanding of the issue at hand.
  • Identify and complete proofing that is covered within the specification of the contract.
  • Identify and report proofing that falls outside of the specification of the contract.
  • Ensure the customer portal/app is used and updated for completed visits.
  • Provide feedback on sites experiencing issues so these can be managed quickly, with emphasis on pest risk to the business.
  • Provide verbal feedback to the client at the end of each visit before leaving site.
  • Work in a safe manner, following Contego’s codes of practice and manufacturers’ instructions.
  • Complete any other ad hoc duties as required by Contego.

KPIs (Key Performance Indicators):

  • Full understanding of the contract specifications.
  • Maintain PPM visit frequency.
  • Maintain call-out and follow-up frequency.
  • Maintain site audit standard of a minimum of 90%.

Health & Safety:

  • Promote a safe workspace in line with Contego’s H&S policies.
  • Action any accidents, incidents or near misses in line with Contego’s H&S policies.
  • Report any failures in safe systems of work within service delivery to continue promoting a safe workspace.
  • Promote and use all correct PPE while completing work to help build a “lead by example” culture.
  • Report any issues and training needs to the relevant person, or record them via the correct investigation process on Contego systems.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company car
  • Company pension
  • Private medical insurance

Experience:

  • pest control: 1 year (preferred)

Work Location: On the road

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