The Pest Control Technician is responsible for delivering professional pest prevention and eradication services across a range of residential, commercial, and public-sector properties. The role involves conducting inspections, implementing treatment programmes, providing pest management advice, and ensuring compliance with industry legislation and company standards whilst advocating safety standards, practices and protocols ensuring they are always adhered to.

Managing CFM and client relationships is pivotal to the role, ensuring transparency and good channels of communication exist and are maintained.

Key Responsibilities

Conduct comprehensive site inspections to identify pest infestations and determine appropriate treatment solutions.
Deliver pest control treatments for rodents, insects, birds, and other pest species in accordance with current legislation and best practice.
Install, maintain, and monitor pest control equipment, including bait stations, traps, and monitoring systems.
Produce accurate digital reports, risk assessments, and treatment records.
Advise clients on pest prevention measures, proofing recommendations, and hygiene improvements.
Ensure all work is completed in compliance with Health & Safety regulations, COSHH requirements, and company procedures.
Respond to routine and reactive pest control service requests within agreed service levels.
Maintain company vehicles, equipment, stock, and materials in a safe and serviceable condition.
Build and maintain positive relationships with clients, residents, and stakeholders.
Escalate serious infestations, health and safety concerns, or service issues to management as required.

KPI Requirements

Contribute to the achievement of depot operational KPIs
Support the effective use of digital systems to meet operational KPIs
Assist in meeting operational delivery timelines
Demonstrate positive competency indicators
Supervise and coordinate staff to ensure work is carried out effectively and contributes to the achievement of operational KPIs

Essential Criteria

Full UK Driving Licence.
Good communication and customer service skills.
Ability to work independently and manage workloads effectively.
Strong problem-solving skills and attention to detail.
Competent in using mobile technology and digital reporting systems.
Understanding of health and safety requirements within a field-based environment.
Willingness to travel between multiple sites.

Desirable Criteria

RSPH Level 2 Award in Pest Management (or equivalent).
Previous experience working within the pest control industry.
Experience delivering services within social housing, healthcare, education, or commercial environments.
Knowledge of integrated pest management (IPM) principles.
PA1/PA6 or other relevant pesticide application qualifications.

Competencies