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    • As a Customer Service Assistant, you will play a key role in the day-to-day operation of the site, working across the shop floor, forecourt, and Chicken Cottage…
    • Paid per car* - Potential Earnings upwards of £600 per week.
    • Operating hours available between Monday to Sunday.
    • Ensure vehicles are cleaned to a high standard.
    • Applicants must have prior UK experience working with one or more of the following retailers: SPAR, NISA, PREMIER, COSTCUTTER, LONDIS, or PETROL STATION..
    • The position includes all aspects of working in a petrol station including serving customers, restocking, cleaning etc.
    • Full training will be provided.
    • Immediate start available | Flexible full‑time or part‑time hours.
    • Earn up to £13.35 per hour with £1 meals on shift and other fantastic benefits.
    • A retail network that has grown from 2 to 59 sites in 3 years, with annual sales revenues in excess of £200m per year.
    • Be flexible to cover shifts.
    • Full training given to enable staff member to safely operate Petrol filling station including age related sales.
    • Ongoing 3 week shift pattern (some weekends).
    • A retail network that has grown from 2 to 59 sites in 3 years, with annual sales revenues in excess of £200m per year.
    • MUST BE ABLE TO WORK WEEKENDS!*.
    • Working on petrol station forecourts across the UK.
    • Proven experience working on petrol forecourts.
    • Ensuring compliance with petrol forecourt safety standards…
  • View similar jobs with this employer
    • In this role, you will play a vital part in enhancing customer satisfaction and driving sales through effective communication and merchandising strategies.
  • View similar jobs with this employer
    • In this role, you will play a vital part in enhancing customer satisfaction and driving sales through effective communication and merchandising strategies.
    • We are seeking an experienced and motivated Forecourt Shop Manager to oversee the daily operations of our busy petrol station, shop and food-to-go section.
  • View similar jobs with this employer
    • You will have a great existing client base from independent retailers to small convenience stores to petrol stations to national retailers.
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    • You will have a great existing client base from independent retailers to small convenience stores to petrol stations to national retailers.
    • Up to £50,000, van etc*.
    • We are working with a successful NI contractor to recruit for their new Site Manager with work based in NI only!!!

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Job Post Details

Petrol Station & Chicken Cottage - Customer Assistant - job post

Hylands Group Ltd
Leatherhead KT23 4RQ
£12.71 - £13.00 an hour - Full-time

Job details

Pay

  • £12.71 - £13.00 an hour

Job type

  • Full-time

Location

Leatherhead KT23 4RQ

Benefits

Pulled from the full job description

  • Company pension

Full job description

Chicken Cottage & Forecourt Customer Service Assistant

We are looking for a hard-working individual with excellent customer service skills to join our team at this family-owned business.

Hylands Service Station is a busy 24-hour petrol station located in Bookham, Surrey. We are Esso and SPAR branded and operate a Chicken Cottage concession within the store.

As a Customer Service Assistant, you will play a key role in the day-to-day operation of the site, working across the shop floor, forecourt, and Chicken Cottage. You will be responsible for greeting customers, serving them efficiently and professionally, and ensuring they receive a positive experience at all times.

Customer service is at the heart of what we do. Our team takes pride in going the extra mile for our local village customers, and this role requires someone who enjoys interacting with people and delivering consistently high standards.

You will be responsible for maintaining the overall presentation and operation of the site. This includes ensuring the store is fully stocked throughout your shift, shelves are faced up, sell-by dates are checked, and all customer-facing areas are clean, safe, and presentable. This extends to the forecourt, entrances, and surrounding areas.

The role also includes preparing and serving hot food within Chicken Cottage, following food safety, hygiene, and brand standards. Full training will be provided, but you must be willing to work confidently across both food service and retail.

You will also be expected to assist with deliveries, operate point-of-sale systems accurately, handle payments responsibly, and follow all company policies and procedures. Flexibility, reliability, and strong teamwork are essential, as this is a varied role within a fast-paced environment.

Main Duties

  • Ensuring high levels of customer satisfaction through excellent customer service
  • Maintaining outstanding store condition and visual merchandising standards
  • Keeping the store fully stocked
  • Preparing and serving hot food and bakery products
  • Understanding customers’ needs and preferences
  • Recommending and displaying items that match customer needs
  • Welcoming and greeting customers in a friendly manner
  • Managing point-of-sale and payment processes
  • Actively assisting with the receiving of deliveries
  • Keeping up to date with product information
  • Accurately describing product features and benefits to customers
  • Following all company policies and procedures
  • Working effectively as part of a team
  • Being flexible with shifts and holiday cover

Job Type: Full-time

Pay: £12.71-£13.00 per hour

Benefits:

  • Company pension

Ability to commute/relocate:

  • Leatherhead KT23 4RQ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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