Pharmaceutical Technical jobs

Job Title: Technical Services Engineer (inc Product Development)

Location of post: Leprino Foods Llangefni

Job Level:

Reports to: Technical Services Manager

Role basis: Full time Permanent

Role Purpose (Summary):

To provide technical direction and expertise to the cheese & string production and cheese processing (chill & IQF) facilities.

This position will support the development of technical knowledge amongst the workforce, helping to develop and implement procedures and methodology to improve efficiencies and product quality.

The position holder understands how the cheese production & processing process improves overall food safety, efficiency, and drives competitive advantages via improved technologies. They will assist with troubleshooting problems using technical knowledge and a lean skillset to support continuous improvement.

The position will coordinate and execute new & existing product development, and support commercialisation of same including SOP & quality standards development.

Key Relationships: Director of Technical Services, Technical Services Manager, Technical Service Engineers in other plants, central NPD, Site Management Team, Site Operations teams Capital Project Engineers, Site Engineering Teams, Learning and Development team.

MAIN RESPONSIBILITIES

RELATIONSHIP DEVELOPMENT

• Develop a strong and effective working relationship with the Technical Services Manager, providing regular updates, analysis and reports to aid the development and effectiveness of the department
• Ensure regular communication with the site management team, ensuring that all information is provided in a timely manner and relationships are developed with all key stakeholders including Production, Packing, Processing, Maintenance and Quality.
• Build and maintain strong working relationships with the Management team, Production Team leads, Engineers, and Production Specialists having a regular presence in the production area and engaging with those present.
• Develop effective working relationships with the Quality and NPD Teams, working with them to develop strong underpinning knowledge on site processes.
• Liaise regularly and develop good communication links with subject matter experts from within the wider business.
• Develop an open, approachable and professional relationship with employees across the site supporting them with process knowledge and expertise.
• Communicate openly and regularly with the Production / Processing Management, keeping them updated with relevant technical/process developments.
• Confidently engage and communicate with auditors and customers, providing accurate and comprehensive information on request
• Work collaboratively with the Learning and Development department on development of training materials and plans for supporting development of team members.
• Assist with the development of under-graduate students during their placement term.

OPERATIONAL EFFECTIVENESS, PRODUCT OPTIMISATION, PRODUCT DEVELOPMENT

• Work with a cross-section of employees, technical services, NPD, vendors and suppliers in the design and implementation of plant improvements and process optimisation.
• Cheese production and processing NPD / EPD coordination, site execution, reporting. Concept, product approval and customer facing activities by others.
• Execute customer sample requests
• Make appropriate technical recommendations based on current research and technology developments.
• Provide technical assistance in the delivery of plant projects, including capital investment projects; writing associated SOPs and training Operators, Supervisors and relevant personnel.
• Participate or lead technical services projects to achieve targets and goals.
• Assist with development of production procedures, SOPs and competency assessments.
• Audit, monitor and maintain compliance with operational and technical SOPs.
• Monitor production / processing performance KPIs, report and respond to variance trends.
• Troubleshoot operational problems in areas such as quality, efficiency, product yields and product consistency.
• Provide analysis and reports to management to support continuous improvement activity
• Operate a timely and structured approach to close out and completion of agreed targets and actions.
• Develop the Technical knowledge and competence of the plant operators through structured coaching and training

RESPONSIBLE CARE

• Drive and support a positive Health and Safety culture within the department where H&S is given equal priority with all other activities
• Maintain focus on workplace safety, ensuring all activities are carried out in accordance with Standard Operating Procedures.
• Proactively engage with all H&S and compliance related training
• Ensure that the circumstances of any accidents or incidents or near misses are recorded in detail, reported via specified methods and that any supporting documentation is completed promptly and passed to the department manager.
• Promote the culture of "Stop, Think, Act" within the department. Observe, act on and immediately report any issues that may pose a threat to a safe working environment.
• Promote the submission of Safety Improvement recommendation (SIR)'s
• When required ensure all Personal Protective clothing and equipment is worn in accordance with company policy.
• Understand the company Environmental Targets and objectives and how the department can influence these in a positive manner.

Undertake any other duties as considered by the company to be within the scope of the role.

Technological developments and changes to customer specifications mean that processes and their associated tasks and functions do not remain static. In order to remain flexible, responsive and competitive, the Company reserves the right to adapt roles and responsibilities in response to operational changes and there is a reasonable expectation of adaptation to new or modified working methods as required.

Criterion

Essential

Desirable

Physical

No health issues likely to preclude employment in the dairy industry

Qualifications

and

Training

Third level qualification in Food Technology, Food Science or Food Nutrition related subject

Proficient in all Microsoft Office packages

Master Degree.

Formal qualification or accredited training in the following:

Statistical Process Control

LEAN Manufacturing

NEBOSH General Cert.

Experience

Experience in a technical or food manufacturing environment, chemical or pharmaceutical industry.

Specialist

Knowledge

Food Science

Dairy Science / Dairy Chemistry.

Skills

and

Abilities

Able to display initiative and apply problem solving skills

Strong organisation and planning skills with ability to prioritise and use resources effectively

Ability to work to time deadlines

Ability to communicate key data to Senior management and Directors in a clear and concise manner

Excellent communication skills, both oral and written

Confident and credible with good influencing skills

Good organisational skills and application of structured methodology

Behaviours

Self-motivated

Teamwork oriented

Meticulous approach to tasks

Adaptable to short & long term change

Circumstances

Able to operate outside core hours upon request

Availability to travel for business purposes may be required