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Social Media Content Creator & Manager – Flexible Part-Time
Newcastle upon Tyne NE1 1PG
•
Hybrid work
£600 - £1,000 a month
Part-time, Full-time

Job details

£600 - £1,000 a month
Employee discount, Discounted or free food, Work from home
Part-time, Full-time
Weekend availability
Hybrid work in 10 Dean Street, Newcastle upon Tyne NE1 1PG

Full job description

Social Media Content Creator & Manager – Flexible Part-Time

The Mad House | Newcastle City Centre

Pay: £600–£1000 per month, depending on experience and agreed responsibilities

Location: Hybrid – Newcastle upon Tyne

Hours: Flexible, with a minimum of two in-person filming visits per month

About the Role

The Mad House is looking for a creative, talented and reliable Social Media Content Creator to help grow our online presence across Instagram, TikTok and Facebook.

We're a lively cocktail bar known for our bottomless brunches, cocktails, celebrations and fun atmosphere. We want someone who can capture that energy through high-quality photography and video content that makes people want to visit.

We're not just looking for someone to schedule posts. We want someone with a great eye for content, strong filming and editing skills, and the creativity to bring fresh ideas to our social media.

Alongside creating content, you'll also help manage our social media accounts, engage with followers and respond to customer enquiries.

This is a flexible, part-time opportunity with plenty of creative freedom and the potential to develop into a larger role.

Key Responsibilities

Content Creation & Filming

  • Visit the venue at least twice per month to capture fresh content, including occasional evenings and weekends.
  • Film and edit high-quality Reels, TikToks and other short-form videos.
  • Take professional-looking photographs of cocktails, celebrations, events and the venue.
  • Capture the atmosphere and personality of The Mad House, including staff and customer experiences.
  • Develop creative content ideas and keep up with relevant social media trends.
  • Build a library of quality photos and videos for ongoing marketing use.

Social Media Management

  • Plan, create, schedule and publish content across Instagram, TikTok and Facebook.
  • Maintain a consistent and engaging social media presence.
  • Create Stories, promotional posts and content highlighting upcoming events and offers.
  • Work with management to develop campaigns and promote key events.
  • Monitor content performance and suggest ways to improve engagement and reach.

Customer Engagement

  • Monitor and respond to customer messages, comments and enquiries across our social media accounts.
  • Answer general questions about bookings, bottomless brunch, events and offers.
  • Engage with followers and help build an active online community.
  • Direct more complicated enquiries, complaints or booking issues to the appropriate team member.
  • Maintain a friendly, professional and approachable tone that reflects The Mad House brand.

What We're Looking For

  • Based in Newcastle or the surrounding area, with the ability to visit the venue at least twice per month.
  • Previous experience creating high-quality photography and video content.
  • Access to your own good-quality camera, filming equipment or modern smartphone capable of producing professional-looking content.
  • Strong editing skills using CapCut, Premiere Pro, DaVinci Resolve or similar software.
  • A good understanding of lighting, framing, composition and filming in low-light environments.
  • A creative eye for engaging short-form content.
  • Good knowledge of Instagram, TikTok and Facebook.
  • Confidence communicating with customers and responding professionally to enquiries.
  • Someone organised, proactive and able to manage their own workload.
  • A genuine interest in hospitality, nightlife and creative marketing.

Experience working with hospitality, nightlife or lifestyle brands would be beneficial but isn't essential.

We're more interested in your creativity, the quality of your work and your ability to deliver consistently than the number of followers you have.

What We Offer

  • £600–£1000 per month, depending on experience and agreed responsibilities.
  • Flexible working arrangements, with most tasks completed remotely.
  • A minimum of two in-person filming visits per month.
  • Creative freedom to experiment with new ideas and content styles.
  • The opportunity to help shape the social media presence of an established Newcastle hospitality brand.
  • A fun, lively environment with plenty of opportunities to create interesting content.
  • A review after three months, with potential for increased pay, additional hours and greater responsibility for the right person.

How to Apply

Please include examples of content you've personally filmed and edited.

This could be a portfolio, Instagram or TikTok account, website or links to previous work.

We're particularly interested in seeing high-quality short-form videos, photography, creative editing and content that captures the atmosphere of a venue, business or event.

Applications without examples of previous work may not be considered.

We'd also love to hear what creative ideas you'd bring to The Mad House!

Work Location: Hybrid – Newcastle upon Tyne, with a minimum of two in-person filming visits per month.

Pay: £600.00-£1,000.00 per month

Benefits:

  • Discounted or free food
  • Employee discount
  • Work from home

Application question(s):

  • Do you have experience managing business social media accounts, including replying to customer messages and enquiries?
  • If you were creating content for a lively cocktail bar, what type of videos would you focus on to attract new customers?
  • Are you based in Newcastle or the surrounding area and available to visit our venue at least twice per month, including occasional evenings and weekends?
  • Please provide a link to examples of videos or photographs you've personally filmed and edited.
  • What camera, filming equipment and editing software do you currently use?

Work Location: Hybrid remote in Newcastle upon Tyne NE1 1PG

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