Photography jobs in Nottingham

Join Our Friendly Team at JS Photography

JS Photography has been a trusted name in school photography for more than 30 years. From our office in Ilkeston, our team works with schools and families across the UK to provide high-quality photography and excellent customer service.

We are looking for a friendly, organised and enthusiastic person to join our administration team during our busy autumn season.

The role will primarily involve answering customer enquiries by telephone and email, along with arranging and managing outgoing deliveries through Royal Mail, Evri and DPD. You may also be asked to support other departments when required.

What You’ll Be Doing

Your main responsibilities will include:

• Answering customer enquiries by telephone and email
• Helping parents and schools with questions about photographs, orders and deliveries
• Resolving customer service issues in a friendly and professional manner
• Arranging and managing dispatches through Royal Mail, Evri and DPD
• Tracking deliveries and assisting with delivery-related queries
• Carrying out general administration and data-entry tasks
• Supporting other departments when required during busy periods

Full training will be provided on our systems, products and processes.

What We’re Looking For

We are looking for someone who has:

• A confident and professional telephone manner
• Strong written and verbal communication skills
• Previous experience in customer service or administration
• Good general computer skills
• Excellent organisation and attention to detail
• The ability to remain calm and helpful when dealing with customer queries or complaints
• A positive and proactive approach to work
• The ability to work independently and as part of a team
• A good standard of written English and numeracy
• A willingness to help in different areas of the business when needed

Experience using Microsoft Word and Excel would be helpful but is not essential. Previous experience using Royal Mail, Evri or DPD business systems would be useful, although full training will be provided.

Why Work With Us?

• Friendly and supportive team environment
• Full training provided
• Varied work during our busiest season
• Monday-to-Friday working with no regular weekend shifts
• School-hours and term-time working arrangements considered
• Employee benefits available in line with company policy

If you enjoy helping customers, have a positive attitude and would like to be part of a busy but friendly team, we would be pleased to hear from you.

Please apply with your CV and a short covering note explaining why you would be suitable for the role.

Job Types: Full-time, Temporary, Contract
Contract length: 3-4 months

Pay: £12.71 per hour

Experience:

• Customer service: 2 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person