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Job Post Details
Marketing and Operations Co-ordinator
Job details
Full job description
Company: PEAK Pilates UK
Location: Peterborough – Office Based
Job Type: Part-Time, Permanent
Hours: 20 hours per week
Working Days: Tuesday, Wednesday & Friday
Salary: To be confirmed
Reporting to: Commercial & Operations Manager
About PEAK Pilates UK
PEAK Pilates UK is a leading provider of professional Pilates equipment, instructor education and studio solutions.
We work with Pilates professionals, studios, fitness facilities and commercial partners across the UK, providing high-quality equipment, education and ongoing support.
As our business continues to grow, we're looking for a creative, organised and proactive Marketing & Operations Coordinator to join our team.
This is an exciting opportunity for someone who enjoys combining marketing and content creation with the day-to-day operations of a growing business.
About the Role:
Reporting directly to the Commercial & Operations Manager, you'll play an important role in strengthening our brand presence, managing our digital communications and supporting the smooth running of our daily operations.
We're looking for someone who can bring fresh ideas, take ownership of projects and confidently balance creative responsibilities with administrative tasks.
This is a varied, hands-on role where no two days will be quite the same.
Key Responsibilities
Marketing & Brand Development
- Manage and develop our social media presence across Instagram, Facebook, LinkedIn and other relevant platforms.
- Plan, create and schedule engaging social media content that reflects the PEAK Pilates brand.
- Develop and maintain a consistent content calendar.
- Write and coordinate blog articles, newsletters, press releases and other marketing communications.
- Maintain and update our website, ensuring content is accurate, relevant and engaging.
- Support marketing campaigns, product launches, events and education programmes.
- Create marketing materials, promotional content and digital assets.
- Identify opportunities to increase brand awareness, engagement and reach.
- Monitor marketing performance and provide regular updates on results.
Administration & Customer Support
- Monitor and manage incoming enquiries through our general company email inbox.
- Respond to customer enquiries in a timely, friendly and professional manner.
- Direct sales, technical and operational enquiries to the appropriate team members.
- Ensure customer enquiries are followed up and accurately recorded.
- Support the day-to-day administration of the business.
- Maintain organised customer records, documents and internal information.
- Assist with customer communications, order administration and general operational coordination.
- Provide administrative support to the Commercial & Operations Manager.
About You
We're looking for someone who is creative, organised, confident and self-motivated, with excellent communication skills and a positive, proactive attitude.
You'll be comfortable working independently, managing competing priorities and contributing ideas to help the business grow.
Essential Skills & Experience
- Previous experience in marketing, social media management, content creation or a similar role.
- Excellent written and verbal communication skills.
- Strong attention to detail and organisational skills.
- Experience creating engaging content for social media.
- Confidence using Canva or similar design tools.
- Good working knowledge of Microsoft Office and digital platforms.
- Ability to manage multiple tasks and prioritise effectively.
- A professional, friendly and customer-focused approach.
- Ability to work independently while contributing to a small team.
Desirable Skills
- Experience updating websites using a content management system.
- Knowledge of email marketing platforms and social media scheduling tools.
- Experience writing blogs, newsletters or press releases.
- Basic photography, video editing or content production skills.
- An interest in Pilates, fitness, health or wellness.
What We Offer
- A varied and engaging role combining marketing, creativity and business operations.
- The opportunity to take ownership of projects and contribute to the growth of PEAK Pilates UK.
- A friendly, supportive and collaborative working environment.
- A consistent part-time schedule across three days per week.
- Opportunities to develop your skills and gain experience across different areas of the business.
- The chance to work with an established brand in the Pilates and fitness industry.
Working Arrangements
This is a permanent, office-based position in Peterborough, working 20 hours per week across Tuesday, Wednesday and Friday.
Applicants must be available to work on these three days.
How to Apply
If you're creative, organised and excited by the opportunity to contribute to a growing Pilates brand, we'd love to hear from you.
Please submit your CV along with a brief introduction outlining your relevant experience.
Examples of previous social media content, marketing campaigns or creative work would be welcomed as part of your application.
Salary will be discussed with shortlisted candidates and will be dependent on experience and suitability for the role.
Benefits:
- Casual dress
- Employee discount
- On-site parking
Work Location: In person