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Quality Controller administrator - job post

ACT Property Services
ACT Property Services in Cobham KT11
£26,000 - £28,000 a year - Permanent, Full-time

Job details

Here’s how the job details align with your profile.


  • £26,000 - £28,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Monday to Friday


ACT Property Services in Cobham KT11

Pulled from the full job description

  • Casual dress
  • Company events
  • Company pension
  • Sick pay

Full job description

ACT Property are a dynamic small business. Our core business is generating inventories, check ins and check outs for the high-end rental market. Our clients are predominantly based in Central London, West London and Surrey, however since opening we have expanded into East London, Hampshire and Oxfordshire.

The role we are recruiting for is for a quality control coordinator. For this role ACT are looking for someone with property management experience who has been working in residential lettings. Candidates must have very good attention to detail and written English.

Full training will be given, and candidates will be working within a small friendly team, priding themselves on providing a professional and efficient inventory service of the highest standard.

This role is office based.

Office hours are 9:00am – 5:30pm, this role offers some flexibility on these hours. Each employee works 5 Saturdays on a rota throughout the year (9.00am – 3.30pm - not flexible).


To ensure all inventory reports created by our remote working Property Inspectors, are issued in accordance with company guidelines, inc

  • Continuity of descriptive standards and liability
  • Minimising void fields
  • Cross referencing to identify and eliminate errors made at Property Inspector (PI) level
  • Liaising with Landlords and Tenants on queries relating to report content
  • Grammar, spelling and punctuality


Analysing content and accuracy of reports

  • Issuing an average of 15 inspections per day
  • Monitoring customer feedback, advising their line manager if an individual PI is receiving greater than 5% feedback
  • Compiling PI feedback notes for head of training
  • Escalating customer complaints to line manager

Job Types: Full-time, Permanent

Salary: £26,000.00-£28,000.00 per year


  • Casual dress
  • Company events
  • Company pension
  • Sick pay


  • Monday to Friday
  • Weekend availability


  • Property Management: 1 year (required)

Work Location: In person

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